Originate & Underwrite

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Optigo Happy

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Use this link to access the desktop version of the property inspection application.

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myOptigo

Loan Submission Training
- Quick Tips for Loan Quote Submission

OUS

Origination and Underwriting System

DMS

Document Management System

ICT

Insurance Compliance Tool

AllRegs^®

Seller/Servicer Guide

Full Guide 07/15/2025
Guide Glossary 07/15/2025
Guide Directory 12/12/2024
AllRegs User Guide 10/17/2024

MSIA

Multifamily Securities Investor Access

Resources

Checklists / Guide Exhibits
1. .xls Interactive Conventional and TAH Cash UW Checklist 04/22/2025
2. .xls SBL UW Checklist 04/22/2025
3. .pdf Exhibit 1.1 - Conventional UW Checklist 02/27/2025
4. .pdf Exhibit 1.25 - TAH Prescreen Package Checklist 04/13/2023 Prescreen Package for Cash Mortgages and Bond Credit Enhancement Mortgages
5. .pdf Exhibit 1.26 - TAH Cash Mortgage Full UW & Early Rate-Lock Checklist 02/27/2025
6. .pdf Exhibit 1.29 - TAH Bond CE Mortgage - Full UW Checklist 02/27/2025
7. .pdf Exhibit 1.30 - TAH Cash Forward Commitment - Full UW Checklist 02/27/2025
8. .pdf Exhibit 1.31 - TAH Cash Conversion UW Checklist 02/27/2025
9. .pdf Exhibit 1.32 - TAH Bond CE Forward Commitment - UW Checklist 02/27/2025
10. .pdf Exhibit 1.33 - TAH Bond CE Conversion UW Checklist 02/27/2025
11. .pdf Exhibit 2 - Origination Guidelines for TAH Mortgages
12. .pdf Exhibit 11 - Radon Testing and Mitigation Standards 05/22/2025
13. .pdf 501(c)(3) Due Diligence Checklist - TAH
Contacts
1. .pdf SBL - Underwriting Contact List 03/29/2024
2. .pdf SBL - Production Contact List 06/17/2025
3. .pdf SBL Inspection Contact List 05/08/2025
4. .pdf SBL Regional Map 05/08/2025
5. .pdf SBL - Single Counsel Contact List 01/24/2025
6. .pdf Seniors Housing Contact List 06/13/2024
Final Delivery Instructions, Delivery Package TOCs, Document Transmittal Form, Bailee Acknowledgment
1. .doc Bailee Acknowledgment Form for Optigo Lenders and Closing Counsel 04/08/2020
2. .doc Commitment / Seller Correction - SBL 03/03/2016
3. .pdf Final Delivery Instructions and Final Delivery Package Table of Contents (for all Mortgages other than SBL and TEL) 07/01/2025
4. .pdf Final Delivery Instructions and Final Delivery Package Table of Contents - TEL (Conversion) 07/01/2025
5. .pdf Final Delivery Instructions and Final Delivery Package Table of Contents – SBL 07/01/2025
6. .pdf Final Delivery Instructions and Final Delivery Package Table of Contents – TEL (Forward) 08/17/2023
7. .pdf Final Delivery Instructions and Final Delivery Package Table of Contents – TEL (Immediate) 07/01/2025
8. .pdf MF Document Transmittal Form
9. .doc Replacement Page Authorization - Non-Recorded Documents 04/15/2020
10. .doc Title Insurance Policy Amendment Certification 08/17/2023
Inspections
1. .xls Property Inspection and Lease Audit 11/25/2024
2. .xls TAH Inspection Request Template 06/10/2025
3. .pdf TAH Inspection Scheduling Process Memo 06/15/2023
4. .pdf SBL Inspection Scheduling Process 05/09/2024
5. .pdf SBL Partial B2B Submission and Inspection Scheduling 05/08/2024
6. .xls SBL Inspection Request Template 08/30/2024
7. .doc SBL Inspection Questionnaire 07/25/2024
8. .xls Residential Unit Inspection and Lease Audit Calculator 06/26/2025 This tool does not replace a thorough review of this section of the Guide, as applicable, but can be used as an additional resource. It is not required for use.
Insurance
1. .pdf 02/24/2025: Insurance Insider 02/24/2025
2. .pdf May 2025: Insurance Perspectives Call Q&A 05/14/2025
3. .pdf Sept. 2024: Insurance Perspectives Call Q&A 09/24/2024
4. .pdf Summary of Multifamily Insurance Changes 07/31/2025
LIHTC Equity
1. .doc Construction Consultant LIHTC Equity - Minimum Qualifications 10/19/2022 targeted affordable housing, LIHTC, LIHTC equity
2. .xls Due Diligence Checklist 06/14/2024 LIHTC Equity, Targeted Affordable Housing
3. .xls Equivalent Experience Expertise Certification 10/18/2022 LIHTC Equity, Targeted Affordable Housing
4. .xls Production Screening Form 08/22/2024 LIHTC Equity, Targeted Affordable Housing
5. .doc Site Visit Guidelines 09/26/2022 LIHTC Equity, Targeted Affordable Housing
6. .zip Operating Partnership and Operating Partnership Principal Certificate (Form 1115) - 07/01/2025 07/01/2025 LIHTC equity, LIHTC, targeted affordable housing
7. .zip Operating Partnership and Operating Partnership Principal Certificate (Form 1115) - 9/20/2024 09/20/2024 LIHTC equity, LIHTC, targeted affordable housing
8. .xls UGEM Summary 04/08/2025 LIHTC Equity, Targeted Affordable Housing
9. .doc Radon Rider 02/01/2019
Loan Sizing Resources
1. .xls SBL - Income and Expense Comparables (Excel 2013 and earlier) 01/01/2025
2. .xls SBL - Income and Expense Comparables (Excel 2016) 01/01/2025
3. .xls SBL - Market Tiering 01/19/2024
4. .doc SBL Portfolio Narrative Form 05/09/2024
5. .xls Portfolio Rollup Template - SBL 01/28/2021
6. .xls SBL - Tenant Improvements/Leasing Commissions (TI/LC) Calculator 04/15/2025
7. .xls SBL - Market Tier Adjustments by County 04/17/2025
Loan, Locks & Products
1. .pdf Index Lock Frequently Asked Questions 05/22/2025
2. .pdf Index Lock Overview 02/14/2022
3. .doc Breakage Fee Provisions 10/11/2021
4. .pdf SPE and Report Streamlining for Loans $20MM and Under 06/25/2020
5. .pdf Moderate Rehab Best Practices: Appraisals 03/13/2019
6. .pdf Moderate Rehab Best Practices: Conversion 03/13/2019
7. .pdf Moderate Rehab Best Practices: Property Condition Due Diligence 03/13/2019
8. .pdf Moderate Rehab Best Practices: Seller Sizing and Submission 03/13/2019
9. .pdf Moderate Rehab Best Practices: Servicing, Renovation Monitoring and Draws 03/13/2019
10. .pdf Interest Rate Cap Options for Floating-Rate Cash Loans 05/22/2025
11. .pdf Supplemental Loans: Top 10 Tips 02/09/2016
12. .pdf Defeasance: An Attractive Alternative to Yield Maintenance 05/20/2015
13. .pdf Comparison of Fixed-Rate Note (Defeasance) to Floating-Rate Note 05/08/2014
14. .pdf Comparing our Securitization and Portfolio Executions - TAH 03/19/2014
15. .pdf Loan Agreement - Benefits for Borrowers - At-A-Glance 05/31/2013
Narrative
1. .doc SBL Mortgage Transaction Narrative Boilerplate 05/22/2025 This document serves as an SBL boilerplate and offers best practices for completing the MTNA. You can use the language in the document as the basis for your narrative.
2. .doc Seniors Housing Narrative for Quote 01/30/2015
3. .doc Underwriting Boilerplate 05/22/2025
4. .pdf SBL Asset Summary Report Sample 04/22/2016 A model of a typical SBL Asset Summary Report
Numbered Guide Forms
1. .html Multifamily Annual Certification Report (Form 16M) 05/21/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
2. .html Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers (Form 17M) 05/13/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
3. .pdf Loan and Real Estate Owned (REO) Expenses and Income (Form 104)
4. .pdf Wire Transfer Authorization (Form 483M) 04/18/2024
5. .pdf Letter of Credit - SBL Certification (Form 921)
6. .pdf Transfer of Servicing Agreement (Form 981M) 02/22/2024
7. .pdf Wire Transfer Authorization - Cash Warehouse Delivery (Form 987M)
8. .pdf Multifamily Certificate of Authorized Representative (Form 988M) 04/18/2024
9. .pdf Multifamily Certificate of Corporate Secretary (Form 989M) 04/18/2024
10. .pdf Certificate of Limited Liability Company Secretary/Authorized Representative (Form 990M) 04/18/2024
11. .pdf Warehouse Lender Release of Security Interest (Form 996M)
12. .zip Value-Add Monitoring (Form 1028)
13. .xls Reserves Held in Custodial Accounts (Form 1056) 06/15/2023
14. .pdf Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions (Form 1057A) 10/20/2022
15. .pdf Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account (Form 1057) 06/15/2023
16. .pdf Letter Agreement for Servicer's Reserve Custodial Account (Form 1058) 10/20/2022
17. .pdf Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account (Form 1059) 06/15/2023
18. .pdf Letter Agreement for Reserve Custodial Account (Form 1060) 10/20/2022
19. .pdf Certificate of Incumbency and Authority To Draft Against Custodial Accounts (Form 1061)
20. .pdf Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts (Form 1061A)
21. .pdf Sight Draft (Form 1062)
22. .pdf Notice Letter - Alternative CE Bond Billing Procedure (Form 1063)
23. .pdf Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH (Form 1064) 06/15/2023
24. .pdf Report of IRS Form 1099-A and 1099-C Filings (Form 1065M)
25. .pdf Legal Referral Form (Form 1101)
26. .zip Seismic Risk Assessment Summary (Form 1102)
27. .zip Environmental Site Assessment (Form 1103) 05/22/2025
28. .zip Green Report (Form 1106) 12/14/2023
29. .zip Multifamily Seller/Servicer Change Notification (Form 1107M) 06/13/2024 To view this form, download and open the form in Adobe Reader
30. .zip Physical Risk Report (Form 1108) 05/22/2025 Use this physical risk report for Conventional and Targeted Affordable Housing Loans
31. .html Multifamily Annual Certification Report - Servicer Only (Form 1110M) 05/16/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
32. .zip Borrower and Key Borrower Principal Blanket Certification (Form 1112) 12/12/2024
33. .pdf Certification - Organizational Chart (Form 1114) 06/13/2024
34. .xls Real Estate Schedule (Form 1116) 06/24/2025
35. .xls Student Housing Questionnaire (Form 1120)
36. .pdf Borrower Application for Partial Release or Easement (Form 1125)
37. .pdf Acknowledgement of Property Improvement Alterations (Form 1126)
38. .html Seller/Servicer Certification of Insurance Coverage (Form 1133) To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
39. .pdf Hazard Loss Notification and Plan (Form 1140) 09/14/2023
40. .pdf Hazard Loss Disbursement Request (Form 1140-DR) 09/14/2023
41. .xls Multifamily Principal & Interest Custodial Account Reconciliation Worksheet (Form 1143)
42. .pdf Verification of Collections (Form 1144)
43. .pdf System Administrator Add/Update/Remove Request (Form 1146) To view this form, download and open the form in Adobe Reader
44. .pdf System User Verification and Certification (Form 1148)
45. .pdf System Administrator Verification and Certification (Form 1149)
46. .pdf Wire Transfer Authorization - Non-Warehoused Mortgage (Form 1150)
47. .zip Green Retrofits Certification (Form 1209)
48. .xls Forward Commitment Monitoring Report (Form 5150)
49. .pdf Waiver of 50-page Limit for SBL Appraisal (Form 6011)
50. .pdf Employer Enabled Permanent Supportive Housing Borrower Certification (Form 1134) 08/15/2024
51. .pdf Transfer of Securitized Servicing Agreement (Form 983M) 08/15/2024
52. .xls Property Condition Assessment (Form 1105) 12/12/2024
53. .xls SBL Physical Risk Report (Form 1104) 12/12/2024
54. .zip Potential Fraud Tip Reporting (Form 1129) 02/27/2025
55. .zip Borrower and Key Borrower Principal Certificate (Form 1115) - 07/01/2025 07/01/2025
Org Chart, KYC, Due Diligence Search Resources
1. .pdf Customer Due Diligence Search Tips 07/25/2023
2. .pdf Borrower Due Diligence FAQs 05/04/2023
3. .pdf Borrower Due Diligence Updates - Presentation Deck 04/13/2023
4. .doc Web Search Tool 11/25/2024
5. .pdf Organizational Chart Guidance 11/22/2021
6. .html Organizational Chart - Interactive Guidance 04/13/2023
7. .pdf Know Your Customer Webinar Deck 09/28/2018
8. .pdf Public Records Search Requirements 08/28/2024 Seller/Servicers may use these requirements for all mortgages under seller application and all servicing transactions for which complete servicing review packages are received prior to July 1, 2025.
9. .pdf Public Records Search Requirements 04/22/2025 Requirements effective for all mortgages under seller application and all servicing transactions for which complete servicing review packages are received on or after July 1, 2025.
Property Condition and Environmental Site Assessments
1. .xls Report Review Aid for SBL Physical Risk Reports 05/23/2025
2. .xls Report Review Aid for Environmental Reports 05/23/2025
3. .xls Report Review Aid for Property Condition Reports 05/23/2025
4. .xls Equivalent Experience and Expertise Certificate 03/02/2018 Seller/Servicers may retain a consultant that does not meet the Freddie Mac Multifamily Seller/Servicer Guide requirements for experience and education without obtaining our prior approval by submitting this certificate.
5. .pdf Property Condition and Environmental Reports Best Practices 05/23/2025
References & Tools
1. .xls SBL - Commercial Lease Analysis and Estoppel 04/15/2025
2. .pdf Freddie Mac K Series – Historical A2/A Bond Spreads 07/28/2025
3. .pdf DMS Job Aid for Uploading Adverse Action Notices 05/27/2025
4. .pdf Adverse Action Notices FAQs 05/27/2025
5. .pdf Certification of Compliance: Properties Affected by California Wildfires in January 2025 02/19/2025
6. .html February 2025 Guide Training 02/18/2025
7. .pdf Originate & Underwrite Page Best Practices 02/04/2025
8. .pdf SBL - Certificate of Occupancy Guidance 02/04/2025
9. .pdf SBL - Kitchen and Tenant-Owned Appliances Requirements 02/04/2025
10. .pdf SBL - PMT Job Aid Prescreen & Exception Form 02/04/2025
11. .pdf SBL Pricing Grid Explanation 02/04/2025
12. .pdf SBL Collections Guidance 01/24/2025
13. .pdf SBL - IRA Ownership Structure Guidance 01/24/2025
14. .pdf SBL Litigation Analysis Guidance 01/08/2025
15. .pdf SBL - Tenant-in-Common Borrowers - Minimum Requirements 01/08/2025
16. .pdf Priority Repair Remediation Plan Guidance 12/12/2024
17. .pdf SBL - Programmatic Exception List 06/30/2025
18. .pdf SBL Priority Repair and Escrow Guidance 12/12/2024
19. .pdf Multifamily Market Ratings for Markets Predicted to Perform Significantly Below Average 06/02/2025
20. .pdf Emerging Correspondent Definitions 11/08/2024
21. .pdf Multifamily Minute: Emerging Correspondent Relaunch 11/08/2024
22. .xls SBL - Tax Abatement Cash Flow Analysis Template 10/18/2024
23. .pdf SBL Rate Buydowns 09/25/2024
24. .pdf August 2024 Guide Training 08/08/2024
25. .doc Borrower Certification of Property Condition - Weather Events 07/18/2024
26. .pdf April 2024 Guide Training 04/12/2024
27. .pdf Credit Risks & No Path Forward Aid - SBL 04/12/2024
28. .pdf Broker/Correspondent Policy FAQs 02/14/2024 These FAQs are to be read in connection with the Broker/Correspondent provisions set forth in the
  Multifamily Seller/Servicer Guide, Section 3.15.
29. .pdf NY Substantial Rehabilitation Guidance & Prescreen Requirements 02/09/2024 New York State, Substantial Rehabilitation Guidance, Prescreen Requirements
30. .doc Optigo® Lender's Fee Certification – Conventional & Targeted Affordable 05/07/2025
31. .doc Index Lock Certification for Broker/Correspondent Loans 12/08/2023 Index Lock Certification, Form, Broker and Correspondent Loans, Multifamily
32. .pdf SBL Refinance & Short-term Growth Analysis 07/18/2025
33. .pdf SBL Link Loan FAQs 12/02/2022 SBL Link Loan FAQs
34. .pdf Seismic – Determining a PGA Using the USGS Tool 12/01/2022
35. .pdf SBL Link Eligibility Map 05/09/2025
36. .pdf Moisture Management Plan Handbook 09/20/2022 Freddie Mac requirements for mold and moisture management and mitigation.
37. .pdf MHC Tenant Protections Update Training 04/25/2022
38. .pdf Age Restricted Loan Processing Guidance 03/02/2022
39. .pdf SBL PMT 8.4 Job Aid 10/07/2021
40. .doc CARES Act Borrower Reminder Notice (Origination) 08/03/2021
41. .pdf Elevated Seismic Hazard Region Map 06/10/2021
42. .pdf SBL - OUS Data Fields Checklist 05/09/2025
43. .pdf Providing a Better Loan Assumption Process for Borrowers 05/20/2021
44. .pdf SBL Tax Abatement Guidance 04/21/2025
45. .pdf Seniors Housing Quote Memo Guidance 12/22/2020
46. .pdf Understanding Tax Abatements 11/24/2020
47. .xls Rent Roll Template 10/01/2020
48. .pdf Equity Conflicts of Interest Determination Chart 06/25/2020
49. .pdf Qualifications of Seniors Housing Liability Assessment Professional 07/18/2025
50. .html myOptigo Loan Classification Training 04/18/2025
51. .pdf Servicing Spreads - Conventional and TAH 07/23/2025
Requests & Approvals
1. .pdf TAH Conflicts Check – Transaction Parties and Details 11/03/2022
2. .xls SBL - Prescreen and Exception Request Form 06/30/2025
3. .xls TAH Cash Quote Request Form 01/22/2022
4. .xls TAH Bond Quote Request Form 01/21/2022
5. .doc SBL - Full Package Submission Template 12/01/2023
6. .pdf Counterparty Approval Request
7. .pdf Geographical Waiver Request
8. .pdf Certification Regarding Payment of Fees and Expenses of Freddie Mac's Outside Legal Counsel - TAH
9. .zip Exception Request - TAH
10. .zip LIHTC Syndicator Approval Request
11. .doc Prescreen Executive Summary -TAH 07/15/2014
12. .xls Forward Commitment Quarterly Report - TAH 05/07/2014
13. .pdf Construction Monitoring - TAH 05/21/2013 Tips for monitoring both new construction and substantial rehab projects that are delivered as Forward Commitments.
14. .pdf Prior Approval: Criteria for Monitoring Construction of Forward Commitments - TAH 10/01/2009
2025 SBL Updates
1. .pdf SBL Update: June 27 06/27/2025
2. .pdf SBL Update: April 25 04/25/2025 New Guide Bulletin, SBL Application Fees
3. .pdf SBL Update: April 18 04/18/2025 NYC FHEPS Vouchers, Market Tier Changes, Team Promotions
4. .pdf SBL Update: March 14 03/14/2025 Optigo Essentials: SBL Workshop, Photo Album, LinkedIn, SBL Legal Counsel Fees
5. .pdf SBL Update: Feb. 28 02/28/2025 See You Next Week, Optigo Essentials: SBL Workshop, New Guide Bulletin
6. .pdf SBL Update: Feb. 7 02/07/2025 Register Now, Optigo Essentials: SBL, SBL Single Counsel Origination List, Updated SBL I&E Engine
7. .pdf SBL Update: Jan. 17 01/17/2025 Save the Date, Optigo Essentials SBL Workshop, Liability Insurance Coverage, New Guidance on Priority Repairs
2025 Multifamily Minutes
1. .pdf MF Minute: July 10 07/10/2025 midyear update, floating-rate loans, lease-up, Index Lock, preferred equity investments, long-term financing
2. .pdf MF Minute: June 26 06/26/2025 Impact Sponsors
3. .pdf MF Minute: June 2 06/02/2025 mhc, manufactured housing
4. .pdf MF Minute: May 21 05/21/2025 floating-rate options, floating rate, preferred equity
5. .pdf MF Minute: April 23 04/23/2025 student housing
6. .pdf MF Minute: April 1 04/01/2025 execution speed, longer duration, interest only
7. .pdf MF Minute: March 18 03/18/2025 Portfolio Management with LTF and TLC, Flexible Long-term Financing, Transitional Line of Credit
8. .pdf MF Minute: March 5 03/05/2025 Broker/Correspondent Guide Updates, Lender Fee Certification, HFCs and PFCs, Conventional Business
9. .pdf MF Minute: Feb. 21 02/21/2025 MBA CREF, MBA CREF Takeaways, Lender Dashboard, Index Lock, Conventional Business
10. .pdf MF Minute: Feb. 5 02/05/2025 NMHC Takeaways, NMHC Conference, Fixed Rate, Floating Rate, Supply and Demand
11. .pdf MF Minute: Jan. 22 01/22/2025 2024 Highlights, 2024 Top Lenders, Top Lenders by Volume, Mission Makers
2024 SBL Updates
1. .pdf 01/05/2024: SBL Update 01/05/2024 SBL Underwriting Checklist , 2024 Multifamily Outlook
2. .pdf 01/19/2024: SBL Update 01/19/2024
3. .pdf 01/26/2024: SBL Update 01/26/2024 2023 Top Lenders, SBL I&E Comparables Engine
4. .pdf 02/09/2024: SBL Update 02/09/2024 NY Substantial Rehabilitation Law, substantial rehabilitation, Multifamily Research Page
5. .pdf 02/16/2024: SBL Update 02/16/2024 Underwriting Appraisal Checklist, Web Search Tool, Presidents Day
6. .pdf 02/23/2024: SBL Update 02/23/2024 SBL Appraisal Webinar, New Guide Updates
7. .pdf 03/08/2024: SBL Update 03/08/2024 Optigo Essentials: SBL Workshop, New Affordability Test, New Resident-Centered Housing Features Resource
8. .pdf 03/15/2024: SBL Update 03/15/2024 Optigo Essential: SBL Workshop
9. .pdf 03/22/2024: SBL Update 03/22/2024 Optigo® Essentials: SBL Workshop, New Affordability Test
10. .pdf 03/29/2024: SBL Update 03/29/2024 Optigo Essentials SBL Workshop, Multifamily All Star, Promotions
11. .pdf 04/12/2024: SBL Update 04/12/2024 Hybrid Loan Products, Originate & Underwrite, Credit Risks Update, Optigo® Essentials: SBL Workshop
12. .pdf 04/19/2024: SBL Update 04/19/2024 Seller/Servicer Guide, Updated SBL I&E Comparables Engine, Optigo® Essentials: SBL Workshop
13. .pdf 04/26/2024: SBL Update 04/26/2024 Optigo® Essentials: SBL Workshop, 5- & 7-year Hybrid Loan Products
14. .pdf 05/24/2024: SBL Update 05/24/2024 New Affordability Test, Memorial Day
15. .pdf 05/31/2024: SBL Update 05/31/2024 Programmatic Exceptions Update, Low-Income Units in PMT, Resident-Centered Housing
16. .pdf 06/07/2024: SBL Update 06/07/2024 Physical Risk Report, SBL Mortgage Transaction Narrative
17. .pdf 06/14/2024: SBL Update 06/14/2024 New Guide Updates, SBL Rate Buydowns
18. .pdf 06/21/2024: SBL Update 06/21/2024 Updates to Temporary Exceptions, SBL Rate Buydowns, Certified Liquidity Documentation
19. .pdf 06/28/2024: SBL Update 06/28/2024 Underwritten Vacancy Rates, Develop the Developer, Independence Day
20. .pdf 07/26/2024: SBL Update 07/26/2024 Updated SBL Inspection Questionnaire, Organizational Chart Guidance, 2024 Midyear Multifamily Outlook
21. .pdf 08/02/2024: SBL Update 08/02/2024 SBL Loan Agreement and Commitment Updates, SBL Inspection Questionnaire, 2024 Midyear Multifamily Outlook
22. .pdf 08/09/2024: SBL Update 08/09/2024 Rate Buydown Option in Pipeline Management Tool, SBL Loan Applications
23. .pdf 08/16/2024: SBL Update 08/16/2024 Historical Property Financial Statement Reconciliation, Public Records Searches, Real Estate Schedule Verification, SBL PR-90 Repairs and Priority Repairs
24. .pdf 08/23/2024: SBL Update 08/23/2024 SBL Team Promotions, Production & Sales, Underwriting & Credit
25. .pdf 08/30/2024: SBL Update 08/30/2024 Freddie Mac Delegated Inspections, Labor Day
26. .pdf 09/06/2024: SBL Update 09/06/2024 Optigo Happy® Inspection Ratings, Freddie Mac Delegated Inspections
27. .pdf 07/12/2024: SBL Update 07/12/2024 SBL Midyear Lender Call, Q&A, Multifamily Seller/Servicer Guide
28. .pdf 09/13/2024: SBL Update 09/13/2024 Volume and Cycle Times, Health and Wellness Services
29. .pdf 09/20/2024: SBL Update 09/20/2024 Small Balance Loan (SBL) Request a Quote, DHCR Rent Roll Requirements
30. .pdf 10/04/2024: SBL Update 10/04/2024 Hurricane Helene Guidance, 2024 Business Deadlines
31. .pdf 10/11/2024: SBL Update 10/11/2024 Hurricane Milton Guidance, Borrower Certification of Weather-Related Event
32. .pdf 11/08/2024: SBL Update 11/08/2024 Updates to Temporary Exceptions, Year-End Closing Update, Business Deadlines, 10 Years of SBL
33. .pdf 11/22/2024: SBL Update 11/22/2024 2025 Lending Cap, 2025 Sponsor Cohorts, Resident-Centered Housing Features
34. .pdf 12/13/2024: SBL Update 12/13/2024 New Guide Updates, Affordability Test, Loan Submission Template
TAH Updates
1. .pdf TAH Update 02/14/2025 TAH Update sent on February 14, 2025
2. .pdf TAH Update 11/19/2024 TAH update sent on November 19, 2024
3. .pdf TAH Update 09/24/2024 TAH Update sent on September 24, 2024
4. .pdf TAH Update 09/19/2024 TAH Update sent on September 19, 2024
5. .pdf TAH Update 06/18/2024 TAH Update sent on June 18, 2024
6. .pdf TAH Update 05/01/2024 TAH Update sent on May 1, 2024
7. .pdf TAH Update 02/22/2024 TAH Update sent on February 22, 2024
8. .pdf TAH Update 06/15/2023
9. .pdf TAH Update 06/26/2025 TAH Update sent on June 26, 2025
Tips & Tricks
1. .pdf April 2023 Tips & Tricks - SBL 03/31/2023 tips & tricks, sbl, small balance loans, pmt, pipeline management tool, portfolio, link loans, inspection scheduling, affordable goals, low income, very low income, march
2. .pdf May 2022 Tips & Tricks - SBL 05/20/2022 home share, airbnb, screening, litigation, rush request, underwriting, kitchens, zoning compliance, physical risk report
3. .pdf March 2021 Tips & Tricks - SBL 03/26/2021 home share, airbnb, screening, litigation, rush request, underwriting, kitchens, zoning compliance, physical risk report
4. .pdf January 2021 Tips & Tricks - SBL 01/13/2021 pre-screens, exceptions, pmt, ppp/eidl, sreo, questionnaire, regulatory agreements, single counsel analysis, application fees, app fees, commitment letter, rate hold days, business days, calendar days,, rate hold calculation, discounts, discount requests, exception requests, loan to cost, ltc, new construction, cost breakdown, hard costs, soft costs, construction fees, general contractor fees, construction management fees, value indication, sbl, small balance loans

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Considering investing in a multifamily property?

2025 Multifamily Outlook

2025 Excellence in Servicing

Optigo Academy

All Stars

Our Mission

Here, passion meets purpose. Talent meets opportunity. Ambition meets success.

Search for Career Opportunities

Originate & Underwrite

Applications

Optigo Happy

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myOptigo®

myOptigo

OUS

Origination and Underwriting System

DMS

Document Management System

ICT

Insurance Compliance Tool

AllRegs®

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MSIA

Multifamily Securities Investor Access

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