We’re happy to help you find the information you need. Check the Frequently Asked Questions tab first for quick answers. If you can’t find what you’re looking for, click on the Contact Us tab and fill out our contact form.

If you’re a Freddie Mac Multifamily Optigo® lender looking for technical support resources, click here.

Borrower Support

How can I obtain financing for the purchase of a multifamily property?

Freddie Mac purchases multifamily loans (minimum of five units/$1 million) from our network of Optigo lenders, rather than lending directly to borrowers. If you are interested in financing a multifamily property, please reach out to an Optigo lender to get the process started. You’ll find a list of approved lenders on our Borrowers page.

Where can I find current interest rates for loans on multifamily properties?

Interest rates are subject to change and based on a variety of factors. For current estimations on rates, please contact one of our approved Multifamily lenders.

Where can I find information about Freddie Mac Multifamily products?

Check out our Products page for more information about our Conventional and Seniors Housing, Targeted Affordable Housing, and Structured or Facility offerings.

I am a multifamily borrower; how are prepayment charges calculated on Freddie Mac Multifamily loans?

If you are a Freddie Mac Multifamily borrower, you should contact the servicer of your loan for specific details about any applicable prepayment charges or refer to your Freddie Mac Multifamily note.

If you are not a Freddie Mac Multifamily borrower, you can review the prepayment provisions of the Freddie Mac Multifamily form notes located on the Legal Documents page.

I am a Freddie Mac Multifamily borrower and Freddie Mac is on the lien for my property; I need you to look up my information.

Contact the servicer of the loan for the applicable information.

Does Freddie Mac offer second mortgages for multifamily properties? Where can I find more information on second mortgages?

We offer supplemental loans for qualifying properties. If you are interested in a supplemental loan pdf, reach out to the Freddie Mac lender that originated the current mortgage on the property.

I’m looking for a distressed/REO property. Where can I find them?

Multifamily REO is handled on a case-by-case basis and listed with experienced, independent brokerage firms. Freddie Mac does not publish a consolidated list of Multifamily REO.

Lender Support

How do I become a Freddie Mac Multifamily Optigo® lender?

Although we are not currently accepting new lenders at this time, if you’d like consideration for the future, please visit this webpage to see the eligibility requirements.

Who do I contact if I have a question about Conventional, Seniors Housing, Targeted Affordable Housing or Asset Management & Operations?

Please reach out to these contacts for information on the business area you have questions about (Conventional, Seniors Housing, Targeted Affordable Housing, or Asset Management & Operations).

To see our national presence, refer to this map.

Who do I contact about a servicing question?

Refer to the Asset Management & Operations contact list reach out to the correct department to assist with your questions.

Where can I find the Multifamily Seller/Servicer Guide forms and documents?

The Multifamily Seller/Servicer Guide forms and documents can be found here. Non-Guide forms are also available there.

Additionally, if your company has a subscription to AllRegs, you can access the subscription version at AllRegs.com.

How can I start/stop receiving emails from Freddie Mac Multifamily?

To receive emails on Multifamily news, updates, alerts and training opportunities, register using our Multifamily Email Preference Center. To opt-in, provide us with basic contact information and subscribe to the news topics that you would like to receive on a regular basis.

To change your subscription categories or unsubscribe, simply click on “Manage Your Email Preferences" or "Unsubscribe" at the bottom of your most recent Freddie Mac Multifamily email.

Where can I find information about Freddie Mac Multifamily trainings and events?

Our trainings and events information can be found here. Generally, our events are exclusively for selected Optigo lender, servicers, investors and borrowers. 

If you have been invited to a Freddie Mac event and need help registering or have questions about an event, please email the Multifamily Conferences and Events team. For questions about a Freddie Mac If you need help registering or have questions about a workshop or training, please email the Multifamily Learning team.

Other Questions

Where can I find help regarding my single-family mortgage?

Find information on single-family mortgages on this page or call 1-800-424-5401.

How do I become a vendor or supplier?

To become a supplier, you must meet the minimum qualifications detailed here.

How do I apply for employment at Freddie Mac?

We’d be delighted to have you join the team. Search here for opportunities.

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