MF.FreddieMac.com

Asset Management

Our suite of tools and resources are designed to help servicers get business done.

Lender Applications

Freddie Mac’s asset management tools and resources allow servicers to actively manage the financial health and physical stability of the properties within their portfolio.

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Property Reporting System (PRS)

Property Reporting System (PRS)

Enables servicers to collect and validate property assessments and to create and resolve loan compliance items.

Login Login to Property Reporting System (PRS)

Document Management System

Document Management System (DMS)

Used for storing, managing and retrieving loan documents.

Login Login to Document Management System

Consent Request Tracker (CRT)

Consent Request Tracker (CRT)

Allows servicers to track the progress of borrower consent requests, including loan and status changes, and to facilitate communication between involved parties.

Login Login to Consent Request Tracker (CRT)

Insurance Compliance Tool

Insurance Compliance Tool (ICT)

Allows lenders to submit insurance coverage documentation and request coverage requirement waivers.

Login Login to Insurance Compliance Tool

Resources

Quick Find
AMO Organization Charts
  1. .pdf Loan Administration 09/01/2025
  2. .pdf Loan Servicing 09/01/2025
  3. .pdf Special Servicing 09/01/2025
  4. .pdf Surveillance 09/01/2025
  5. .pdf AMO Leadership 05/19/2025
  6. .pdf Counterparty Risk & Compliance 03/03/2025
Asset Management References
  1. .xls Property Management Company List 08/31/2025 login required
  2. .pdf Servicing Standard - Ongoing Screening of Restricted Party Lists 06/23/2025 login required
  3. .pdf Multifamily Market Ratings for Markets Predicted to Perform Significantly Below Average 06/02/2025 login required
  4. .pdf Adverse Action Notices FAQs 05/27/2025
  5. .pdf DMS Job Aid for Uploading Adverse Action Notices 05/27/2025
  6. .doc Notice of Default and Reservation of Rights (Conventional) 05/01/2025
  7. .doc Notice of Default and Reservation of Rights (SBL) 05/01/2025
  8. .doc Reservation of Rights 05/01/2025
  9. .pdf NYC Local Law 97 Servicer Guidance 01/30/2024 tool tip icon local law 97, decarbonization
  10. .pdf Servicing Standard - Securitization Loan Advancing Guidance for Sub-Servicers 08/17/2023 login required
  11. .pdf Customer Due Diligence Search Tips 07/25/2023 login required
  12. .pdf Green Improvements, Completion Monitoring and Modifications 06/20/2023
  13. .pdf Information Security Best Practices 06/15/2023
  14. .pdf Servicing Best Practices for Securitized Deals 05/24/2023
  15. .html Organizational Chart - Interactive Guidance 04/13/2023
  16. .pdf Loan Riders Tracking Guidance 03/27/2023
  17. .pdf New PRS Compliance LIT: WL/Assessment Inquiry 01/26/2023
  18. .pdf Green Benchmarking Data Collection Guide 08/19/2025
  19. .pdf Green Benchmarking Data Consultant Requirements 01/13/2025
  20. .pdf Green Benchmarking Metrics Submission Guide 08/19/2025
  21. .pdf Material Vendor Update 10/12/2022 login required
  22. .doc Disaster Forbearance Agreement 10/12/2022 login required
  23. .pdf Moisture Management Plan Handbook 09/20/2022 tool tip icon Freddie Mac requirements for mold and moisture management and mitigation. login required
  24. .pdf Kensington Cap Escrow Process 03/29/2022 tool tip icon Overview document of the Kensington Cap Escrow process login required
  25. .pdf Watchlist Management 07/15/2019 login required
  26. .pdf PRS Watchlist Process 12/10/2018 login required
  27. .xls Cap Escrow Adjustment Worksheet 02/12/2012
  28. .html Green Benchmarking and Utility Resources
Borrower Consents/Assumptions
  1. .pdf Returned Consent Package Job Aid 12/17/2024
  2. .pdf Public Records Search Requirements 04/22/2025
  3. .pdf Common Misses on Loan Assumption Submissions 03/30/2023
  4. .pdf Freddie Mac's Approach to Loan Assumption Requests 05/28/2021
  5. .pdf Providing a Better Loan Assumption Process for Borrowers 05/20/2021
  6. .pdf Transfer of Ownership Underwriting Requirements by Party 06/27/2016 login required
COVID-19 Forbearance - Additional Relief
  1. .doc Extension of Forbearance Period - Amendment to COVID-19 Forbearance Agreement for All Loans 09/30/2021 login required
  2. .doc Extension of Repayment Period - Amendment to COVID-19 Forbearance Agreement for All Loans 09/30/2021 login required
  3. .doc Reallocation of Repayments - Amendment to COVID-19 Forbearance Agreement for All Loans 09/30/2021 login required
  4. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Additional Relief (September) 09/10/2020 login required
  5. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Additional Relief (June) 06/28/2020 login required
COVID-19 Forbearance - Program Extension
  1. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Extension - No End Date 09/30/2021 login required
  2. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Extension to September 2021 06/09/2021 login required
  3. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Extension to June 2021 03/16/2021 login required
  4. .pdf COVID-19 Multifamily Servicing Standard - Forbearance - Extension to March 2021 12/23/2020 login required
COVID-19 Servicing Resources
  1. .pdf COVID-19 DSR Release Overview - Conventional and Specialty 08/01/2022 login required
  2. .pdf COVID-19 DSR Release FAQs 12/13/2021 login required
  3. .pdf COVID-19 DSR Release Overview - SBL 12/13/2021 login required
  4. .doc COVID-19 Forbearance Agreement for All Loans 09/30/2021 tool tip icon To be used with porfolio and securitized loans login required
  5. .pdf COVID-19 Forbearance Program FAQs 07/01/2020 login required
  6. .pdf COVID-19 Multifamily Servicing Standard – Forbearance 06/30/2020 login required
  7. .doc COVID-19 Servicing - Bailee Acknowledgment 03/31/2020
  8. .pdf COVID-19 Forbearance Procedure 03/30/2020 login required
Numbered Guide Forms
  1. .html Multifamily Annual Certification Report (Form 16M) 05/21/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  2. .html Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers (Form 17M) 05/13/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  3. .pdf Loan and Real Estate Owned (REO) Expenses and Income (Form 104)
  4. .pdf Letter of Credit - SBL Certification (Form 921)
  5. .pdf Transfer of Servicing Agreement (Form 981M) 02/22/2024
  6. .pdf Wire Transfer Authorization - Cash Warehouse Delivery (Form 987M)
  7. .pdf Multifamily Certificate of Authorized Representative (Form 988M) 04/18/2024
  8. .pdf Multifamily Certificate of Corporate Secretary (Form 989M) 04/18/2024
  9. .pdf Certificate of Limited Liability Company Secretary/Authorized Representative (Form 990M) 04/18/2024
  10. .pdf Warehouse Lender Release of Security Interest (Form 996M)
  11. .zip Value-Add Monitoring (Form 1028)
  12. .xls Reserves Held in Custodial Accounts (Form 1056) 06/15/2023
  13. .pdf Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions (Form 1057A) 10/20/2022
  14. .pdf Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account (Form 1057) 06/15/2023
  15. .pdf Letter Agreement for Servicer's Reserve Custodial Account (Form 1058) 10/20/2022
  16. .pdf Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account (Form 1059) 06/15/2023
  17. .pdf Letter Agreement for Reserve Custodial Account (Form 1060) 10/20/2022
  18. .pdf Certificate of Incumbency and Authority To Draft Against Custodial Accounts (Form 1061)
  19. .pdf Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts (Form 1061A)
  20. .pdf Sight Draft (Form 1062)
  21. .pdf Notice Letter - Alternative CE Bond Billing Procedure (Form 1063)
  22. .pdf Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH (Form 1064) 06/15/2023
  23. .pdf Report of IRS Form 1099-A and 1099-C Filings (Form 1065M)
  24. .pdf Legal Referral Form (Form 1101)
  25. .zip Seismic Risk Assessment Summary (Form 1102)
  26. .zip Environmental Site Assessment (Form 1103) 05/22/2025
  27. .zip Green Report (Form 1106) 12/14/2023
  28. .zip Multifamily Seller/Servicer Change Notification (Form 1107M) 06/13/2024 tool tip icon To view this form, download and open the form in Adobe Reader
  29. .xls Physical Risk Report (Form 1108) 08/26/2025 tool tip icon Use this physical risk report for Conventional and Targeted Affordable Housing Loans
  30. .html Multifamily Annual Certification Report - Servicer Only (Form 1110M) 05/16/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  31. .pdf Certification - Organizational Chart (Form 1114) 06/13/2024
  32. .xls Real Estate Schedule (Form 1116) 08/26/2025
  33. .xls Student Housing Questionnaire (Form 1120)
  34. .pdf Borrower Application for Partial Release or Easement (Form 1125)
  35. .pdf Acknowledgement of Property Improvement Alterations (Form 1126)
  36. .html Seller/Servicer Certification of Insurance Coverage (Form 1133) tool tip icon To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
  37. .pdf Hazard Loss Notification and Plan (Form 1140) 09/14/2023
  38. .pdf Hazard Loss Disbursement Request (Form 1140-DR) 09/14/2023
  39. .xls Multifamily Principal & Interest Custodial Account Reconciliation Worksheet (Form 1143)
  40. .pdf Verification of Collections (Form 1144)
  41. .pdf System Administrator Add/Update/Remove Request (Form 1146) 08/26/2025 tool tip icon To view this form, download and open the form in Adobe Reader login required
  42. .pdf System User Verification and Certification (Form 1148) 08/26/2025
  43. .pdf System Administrator Verification and Certification (Form 1149) 08/26/2025
  44. .pdf Wire Transfer Authorization - Non-Warehoused Mortgage (Form 1150)
  45. .zip Green Retrofits Certification (Form 1209)
  46. .xls Forward Commitment Monitoring Report (Form 5150)
  47. .pdf Waiver of 50-page Limit for SBL Appraisal (Form 6011)
  48. .zip Borrower and Key Borrower Principal Blanket Certification (Form 1112) 12/12/2024
  49. .zip Borrower and Key Borrower Principal Certificate (Form 1115) - 07/01/2025 07/01/2025
  50. .pdf Employer Enabled Permanent Supportive Housing Borrower Certification (Form 1134) 08/15/2024
  51. .zip Potential Fraud Tip Reporting (Form 1129) 02/27/2025
  52. .xls Property Condition Assessment (Form 1105) 08/26/2025
  53. .xls SBL Physical Risk Report (Form 1104) 08/26/2025
  54. .pdf Transfer of Securitized Servicing Agreement (Form 983M) 08/15/2024
  55. .pdf Wire Transfer Authorization (Form 483M) 04/18/2024
PRS Assessment
  1. .pdf Portfolio Watchlist Reporting 06/30/2025
  2. .pdf PRS Servicer Contacts 06/30/2025
  3. .pdf Assessments Completion Best Practices 07/08/2025 tool tip icon This document is a supplement for the PRS Template desk references. It provides general reminders and highlights common data discrepancies in submissions.
  4. .xls Assessment — File Naming Conventions 02/08/2024
  5. .pdf Financial Statement and Rent Roll Submission Protocol 02/08/2024
  6. .pdf Float-to-Fixed Loan — Loan Conversion Desk Reference 02/08/2024
  7. .pdf How to Filter Data in PRS 02/08/2024
  8. .pdf PRS Excel Setting User Guide 02/08/2024
  9. .pdf PRS Late Assessment Guide 01/26/2023
  10. .pdf PRS Frequently Asked Questions 01/31/2022 tool tip icon This frequently asked document summarized key information needed to use the PRS application.
  11. .pdf PRS Quick Start Manual 01/31/2022 tool tip icon A manual to assist you with logging in, uploading files, downloading files and maintaining your PRS account.
PRS Assessment: AIF & LMF
  1. .pdf PRS Annual Inspection Form (AIF) Desk Reference 07/08/2025
  2. .xls PRS AIF Data Validation Chart 07/08/2025 tool tip icon Provides descriptions for all required data fields in the submission of an AIF.
  3. .pdf Inspection Update FAQs 07/01/2025
  4. .pdf Loan Management Form (LMF) FAQs 07/08/2024
  5. .pdf PRS Loan Management Form (LMF) Desk Reference 12/05/2023
PRS Assessment: CREFC
  1. .pdf PRS CREFC Servicer Underwriting Report Job Aid 02/14/2024
  2. .xls PRS CREFC Individual and Bulk Template Data Dictionary 02/14/2024 tool tip icon Individual and Bulk templates have the same data points
  3. .xls Coding Matrix Guidelines 02/08/2024 login required
  4. .pdf PRS CREFC Desk Reference for Individual and Bulk Templates 01/24/2023
  5. .xls PRS CREFC Validation - NOIWS and OSAR 01/24/2022 login required
  6. .pdf Checklist Reference 07/14/2017 login required
  7. .xls Bond ADS Supplemental Form login required
  8. .xls Co-op Assessment Supplemental Form login required
  9. .xls Unstabilized Property Monitoring Form login required
PRS Loan Compliance
  1. .pdf Hazard Loss Quick Guide 03/26/2025
  2. .pdf Loan Compliance Desk Reference 05/02/2024
  3. .pdf Float-to-Fixed Loan — Loan Conversion Desk Reference 02/08/2024
  4. .pdf Borrower Certification - Completion 09/14/2023 tool tip icon Submit when all property repairs have been completed.
  5. .pdf Borrower Certification - Completion of Restoration 09/14/2023
  6. .pdf Borrower Certification - Partial Completion 09/14/2023 tool tip icon Submit when some of the property repair items have been completed, but there are still a few items outstanding.
  7. .pdf PRS Loan Compliance Monitoring & Reporting (Seller/Servicer User Guide) 10/03/2022
  8. .xls Loan Compliance — Document Naming Conventions 01/31/2022
PRS Reserve Reporting
  1. .pdf Reserve Reporting: Seller/Servicer User Guide 04/30/2015
Servicer Special Request Forms
  1. .pdf CSO Certification (MHC Tenant Protections) 04/14/2022
  2. .doc COVID-19 DSR Release Request Form 06/04/2021 login required
  3. .pdf Business Guidance Request - Securitized Loan tool tip icon Complete and upload to DMS when you want to ask for advice on how to implement the Freddie Mac Multifamily Servicing Standard.
  4. .pdf CSO Certification (Rent Restrictions) 04/06/2023
  5. .pdf CSO Certification (Freddie Mac-Owned Loan)
  6. .pdf CSO Certification (Securitized Loan)
  7. .zip Easement Request login required
  8. .zip General Servicing Request login required
  9. .zip Kensington Cap Escrow Adjustment Request login required
  10. .pdf Property Management Change Certification
  11. .zip Property Management Change Request login required
  12. .zip Property Partial Release Request login required
  13. .zip Release/Extension of Monetary Collateral Request login required
  14. .zip Repair/Rehab Agreement Extension/Modification Request login required
  15. .doc Return to Master Servicer Memo 05/30/2025
  16. .zip Transfer of Ownership/Assumption Request login required
  17. .pdf Uniform Supplemental Financing Checklist
  18. .pdf Counterparty Approval Request
  19. .xls Servicer's Proforma login required
  20. .doc Special Servicer - Officer’s Certificate 05/30/2025

Additional Materials

Guide and Forms

Access our Guide forms used in selling and servicing processes, along with our Guide Bulletin archive.

Learn MoreGuide and Forms

Servicer Appreciation

Through our Excellence in Servicing award, we’re recognizing outstanding servicers for their exceptional efforts and collaboration in 2025.

Insurance

Learn more about Freddie Mac Multifamily's insurance compliance requirements and resources.

Get to Know our Team

Find the full list of Freddie Mac Multifamily’s Asset Management & Operations group mailboxes.

Supplemental Documents

DMS

Other Resources

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