Kevin Palmer is the head of Freddie Mac Multifamily, leading all aspects of the division’s efforts to provide stability, liquidity and affordability throughout the rental housing market.

A longtime Freddie Mac veteran, Kevin previously led Portfolio Management for the company’s Single-Family Division, including supervision of Freddie Mac's nearly $3 trillion guarantee book of business including servicing, pricing and analytics, and oversight of its real estate-owned portfolio. He also led Single-Family Credit Risk Transfer (CRT). In his more than 20 years at Freddie Mac, Kevin has held various capital markets and risk management positions.

Kevin holds an MBA in Finance from Virginia Tech and a Bachelor of Arts in Economics from Weber State University.

Bill is the Chief Operating Officer of Freddie Mac Multifamily, overseeing the Asset Management, Operations, Business Management, and Accounting and Business Reporting teams. This includes groups responsible for loan administration and servicing, counterparty risk management, marketing, employee engagement, business strategy and management reporting. Bill is a certified public accountant and holds the chartered financial analyst designation.

As head of Production & Sales, Steve manages a nationwide team of Multifamily professionals, overseeing the development and implementation of initiatives that improve the supply, speed and flow of capital nationwide, and addresses the rapidly evolving needs of our Optigo^® lenders and their borrowers.

Robert heads the Multifamily Capital Markets team, which includes loan pricing, structuring and securitization activities for all multifamily loan purchases. He is the senior relationship manager with securities investors, credit rating agencies and the broker/dealer community. Additionally, he leads and ensures the strategic alignment between the portfolio management and the research and modeling teams within Multifamily. Robert, a veteran of the commercial mortgage-backed securities industry, has been instrumental in developing new securities structures and capital markets innovations for Freddie Mac Multifamily.

Ian leads the credit and underwriting teams across all Multifamily business lines, covering Conventional, Targeted Affordable Housing and Small Balance Loans. He works closely with Optigo^® lenders, their borrowers and our Production & Sales staff to source a steady flow of high-quality loans to Freddie Mac Multifamily. Ian is an industry veteran and is keen on implementing strategic solutions, maintaining credit discipline and driving business results through strong partnerships.

Corey leads our mission-focused policies, initiatives, and strategies to serve underserved markets and communities nationwide and make the rental housing system more equitable. This includes overseeing the division’s regulatory relations and new initiatives processes. He also co-hosts the Freddie Mac Multifamily Podcast with Steve Guggenmos.

Michael oversees all multifamily loan pricing for the capital markets division related to both securitized products and the retained portfolio, which is key to our continued ranking as the leader in multifamily finance and strong financial performance. Michael joined Freddie Mac in 2017 and brings over 15 years of investment experience.

Pamela leads the Special Servicing and Surveillance teams. This includes Asset Resolution & REO, post-closing Borrower Transactions, Guarantor Risk, Valuation & Physical Risk, and Risk Ratings. In addition, her team interacts with primary, master and special servicers and Directing Certificateholders to provide a high level of customer service for borrowers.

Catherine Evans is vice president of Underwriting and Credit for Freddie Mac Multifamily Small Balance Loans, Targeted Affordable Housing and LIHTC Equity. In this role, Catherine is responsible for the credit nationwide for the businesses and manages an organization of around 100 team members. Working with the Production team, she sets the credit vision for the lines of business and oversees the credit relationships with the Optigo lenders.

Lauren oversees the strategy and advancement of the division’s technology roadmap and operational risk framework. She is responsible for maintaining current technologies while driving investments to transform our platform. Lauren is also the Divisional Risk Officer for Operational Risk and ensures the Multifamily Governance Framework is resilient and aligned with Freddie Mac’s business operating model. She has been with Freddie Mac for over 18 years.

Jason leads the Multifamily Securitization Group, which is responsible for innovative structures and securitization program efficiencies, the Multifamily loan pipeline, and Multifamily credit risk transfer executions, including K-Deals®, SB-Deals®, ML-Deals, REMICs, and due diligence for Multi PCs® and Structured Credit Risk Notes. He has played a key role in the development of new credit risk transfer products such as SOFR bonds and impact offerings, as well as the newly reengineered Multifamily Structured Credit Risk (MSCR) Notes. Jason has been with Freddie Mac Multifamily since 2013.

Steve leads multifamily related research at Freddie Mac. In this role he performs research related to national and market-specific multifamily conditions. His team supports the multifamily business by developing models and quantitative approaches that determine risk-based capital allocations. The models capture loan level risks and also the benefits of the diversification and structural credit support for pools of multifamily mortgages, supporting the core business strategies of Freddie Mac Multifamily.

Angela is the Chief Financial Officer for Multifamily, leading the financial management and supporting the Multifamily business. This includes being responsible for the accounting, financial planning and analysis, expense management, capital oversight, and internal control design over financial reporting for the Multifamily business. Angela is a certified public accountant.

As Vice President of Operational Risk, Michael leads the first line of defense risk management for financial crimes, privacy and information security, business resiliency, vendor management and compliance with regulatory requirements. Mike and his team establishes the risk direction by aligning the Multifamily Governance Framework with the business operating model. He continually improves governance by understanding the multifaceted drivers that effect risk environment.

Steve leads the Western and Central regions for the Conventional Production & Sales business. He works closely with our network of Optigo^® lenders, building relationships and supporting the multifamily market by providing financial solutions through our Conventional loan products. Steve is based in our Irvine, California office and has been with Freddie Mac since 2012.

Meg leads the Northeast and Southeast regions for the Conventional Production & Sales business. She manages originations and works closely with our Credit & Underwriting teams, Optigo^® lenders and borrowers, bringing stability and liquidity to the multifamily market. Meg has over 20 years of experience in commercial real estate lending.

Carl McLaughlin is responsible for loan servicing operations and loan administration for Multifamily. He joined Freddie Mac as a mortgage purchase analyst in the Single-Family Division in 1999. Over the years, he supported Single-Family Purchase and Acquisition, Single Family Data Quality and Mission/Affordable Housing. He later became an operational risk manager, where he helped manage, and eventually directed, operational risk across various Single-Family and Multifamily operational risk types and internal organizations, identifying risks and controls, measuring and reporting on the risks, monitoring and holding capital for these risks, and establishing sound governance over operational risk. Since 2011, Carl has led the Multifamily division’s servicing of various new loan and securitization offerings and oversees the division’s role of Master Servicer for certain K-Deals^®.

Adam leads the Conventional Underwriting & Credit teams across the nation for Freddie Mac Multifamily. He and his teams work closely with Optigo^® lenders and borrowers to secure a steady flow of high-quality loans that adhere to our credit standards. Adam is known for his commitment to stakeholders, addressing challenges and improving processes. He has been with Freddie Mac for 14 years.

Caitlin leads the teams responsible for underwriting structured transactions, supporting investor credit due diligence and managing credit policy, part of Risk Distribution & Credit. In collaboration with Production, her team executes innovative portfolio-level financing solutions for lenders and borrowers and works with the Capital Markets team to provide collateral information and analysis to credit bond investors. The credit policy team works across the Division to provide a framework for managing risk associated with purchasing loans and provisioning credit enhancements. In partnership with the Mission, Policy & Strategy team, Caitlin also oversees the development of multifamily supply focused activities in the Equitable Housing Finance Plan. Caitlin has over 15 years of experience in commercial real estate underwriting and credit investing.

Tim heads the team of multifamily lawyers who support the purchase and securitization of our loans. Tim and his team work directly with our lenders and Borrowers on the contractual terms of new loan purchases. The Legal team also is responsible for ensuring compliance with securities law for our mortgage securities, and they provide strategic counsel to management on business and regulatory matters.

Deep leads the Multifamily Business Technology Office, which handles functions across application development, operations, architecture, agile/modern delivery, and technology risk and compliance. The team's core responsibility is to manage applications and critical systems that support the quote, credit, Capital Markets and servicing lines of business.

Erlita and her team are responsible for managing counterparty relationships as they relate to Seller/Servicer applications, scheduled audits, organizational change approvals, annual certifications, counterparty credit risk management and Seller/Servicer terminations, as well as AMO relationship management associated with the servicer network. The Multifamily Seller/Servicer Guide also falls under her purview. Erlita’s group frequently collaborates with Enterprise Risk Management and FHFA about seller/servicer oversight to ensure scorecard objectives and other mission goals are met.

Ling leads our Multi PC^® issuance desk and all aspects of our back-end credit risk transfer programs from development to execution, including Multifamily Structured Credit Risk (MSCR) notes, Multifamily Credit Insurance Pool (MCIP) transactions, and other types of innovative and unique transactions. In addition, Ling leads our market risk and capital strategy, which includes the management of our Multifamily funding, hedging, portfolio and risk/capital reporting, and advises on our business strategy for senior management and the board of directors.