Investor Reporting
Our suite of tools and resources are designed to help servicers get business done.
Lender Applications
Freddie Mac’s investor reporting tools and resources help servicers report monthly and quarterly loan-level data financials and remit payments. Through the accurate and timely reporting of loan information, our servicers help Freddie Mac meet its mission and obligations to investors.
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myOptigo®
Allows servicers to complete key processes, including loan- and bond-specific reporting, master servicer reporting, remittances and payoffs.
Document Management System (DMS)
Used for storing, managing and retrieving loan documents.
Property Reporting System (PRS)
Enables servicers to collect and validate property assessments and to create and resolve loan compliance items.
Resources
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Investor Reporting
- .doc myOptigo Investor Reporting - User Guide 08/25/2025
- .csv Bond Bulk Upload Template 07/14/2025
- .xls Bond Bulk Upload Template (xls) 07/14/2025
- .xls Bond Bulk Upload Template (xlsx) 07/14/2025
- .html Loan Bulk Upload Template (txt) 07/14/2025
- .csv Loan Bulk Upload Template 07/14/2025
- .xls Loan Bulk Upload Template (xls) 07/14/2025
- .xls Loan Bulk Upload Template (xlsx) 07/14/2025
- .csv Delinquency Reporting Bulk Template for Loans and Bonds 05/24/2021
- .pdf myOptigo Reporting Checklists and Reminders 08/28/2020
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Master Servicer Reporting
- .xls Master Servicing-Sub-Servicer Remittance Report Data Dictionary 01/11/2024
- .html Master Servicing - Monthly Reporting Submission Training 01/31/2024
- .pdf Master Servicing Scheduled Payment Data Overview 03/25/2025
- .html Master Servicer Reporting Reconciliation and Variance Training 03/25/2025
- .html D+1 Monthly Reporting Training 08/18/2025
- .pdf Master Servicer Reporting - Additional Guidance 02/19/2024
- .xls Master Servicing - Sub-Servicer D+1 Reporting Template 08/19/2025
- .xls Master Servicing - Sub-Servicer Pre-Reporting Template 08/19/2025
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Servicer Remittances
- .doc myOptigo Servicer Remittances User Guide 10/30/2023
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Numbered Guide Forms
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.html
Multifamily Annual Certification Report (Form 16M)
05/21/2022
To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
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.html
Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers (Form 17M)
05/13/2022
To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Loan and Real Estate Owned (REO) Expenses and Income (Form 104)
- .pdf Letter of Credit - SBL Certification (Form 921)
- .pdf Transfer of Servicing Agreement (Form 981M) 02/22/2024
- .pdf Wire Transfer Authorization - Cash Warehouse Delivery (Form 987M)
- .pdf Multifamily Certificate of Authorized Representative (Form 988M) 04/18/2024
- .pdf Multifamily Certificate of Corporate Secretary (Form 989M) 04/18/2024
- .pdf Certificate of Limited Liability Company Secretary/Authorized Representative (Form 990M) 04/18/2024
- .pdf Warehouse Lender Release of Security Interest (Form 996M)
- .zip Value-Add Monitoring (Form 1028)
- .xls Reserves Held in Custodial Accounts (Form 1056) 06/15/2023
- .pdf Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions (Form 1057A) 10/20/2022
- .pdf Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account (Form 1057) 06/15/2023
- .pdf Letter Agreement for Servicer's Reserve Custodial Account (Form 1058) 10/20/2022
- .pdf Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account (Form 1059) 06/15/2023
- .pdf Letter Agreement for Reserve Custodial Account (Form 1060) 10/20/2022
- .pdf Certificate of Incumbency and Authority To Draft Against Custodial Accounts (Form 1061)
- .pdf Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts (Form 1061A)
- .pdf Sight Draft (Form 1062)
- .pdf Notice Letter - Alternative CE Bond Billing Procedure (Form 1063)
- .pdf Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH (Form 1064) 06/15/2023
- .pdf Report of IRS Form 1099-A and 1099-C Filings (Form 1065M)
- .pdf Legal Referral Form (Form 1101)
- .zip Seismic Risk Assessment Summary (Form 1102)
- .zip Environmental Site Assessment (Form 1103) 05/22/2025
- .zip Green Report (Form 1106) 12/14/2023
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.zip
Multifamily Seller/Servicer Change Notification (Form 1107M)
06/13/2024
To view this form, download and open the form in Adobe Reader
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.xls
Physical Risk Report (Form 1108)
08/26/2025
Use this physical risk report for Conventional and Targeted Affordable Housing Loans
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.html
Multifamily Annual Certification Report - Servicer Only (Form 1110M)
05/16/2022
To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Certification - Organizational Chart (Form 1114) 06/13/2024
- .xls Real Estate Schedule (Form 1116) 08/26/2025
- .xls Student Housing Questionnaire (Form 1120)
- .pdf Borrower Application for Partial Release or Easement (Form 1125)
- .pdf Acknowledgement of Property Improvement Alterations (Form 1126)
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.html
Seller/Servicer Certification of Insurance Coverage (Form 1133)
To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
- .pdf Hazard Loss Notification and Plan (Form 1140) 09/14/2023
- .pdf Hazard Loss Disbursement Request (Form 1140-DR) 09/14/2023
- .xls Multifamily Principal & Interest Custodial Account Reconciliation Worksheet (Form 1143)
- .pdf Verification of Collections (Form 1144)
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.pdf
System Administrator Add/Update/Remove Request (Form 1146)
08/26/2025
To view this form, download and open the form in Adobe Reader
- .pdf System User Verification and Certification (Form 1148) 08/26/2025
- .pdf System Administrator Verification and Certification (Form 1149) 08/26/2025
- .pdf Wire Transfer Authorization - Non-Warehoused Mortgage (Form 1150)
- .zip Green Retrofits Certification (Form 1209)
- .xls Forward Commitment Monitoring Report (Form 5150)
- .pdf Waiver of 50-page Limit for SBL Appraisal (Form 6011)
- .zip Borrower and Key Borrower Principal Blanket Certification (Form 1112) 12/12/2024
- .zip Borrower and Key Borrower Principal Certificate (Form 1115) - 07/01/2025 07/01/2025
- .pdf Employer Enabled Permanent Supportive Housing Borrower Certification (Form 1134) 08/15/2024
- .zip Potential Fraud Tip Reporting (Form 1129) 02/27/2025
- .xls Property Condition Assessment (Form 1105) 08/26/2025
- .xls SBL Physical Risk Report (Form 1104) 08/26/2025
- .pdf Transfer of Securitized Servicing Agreement (Form 983M) 08/15/2024
- .pdf Wire Transfer Authorization (Form 483M) 04/18/2024
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.html
Multifamily Annual Certification Report (Form 16M)
05/21/2022
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Training
- .html Master Servicing Delinquent Payment Reporting Training 08/12/2024
- .html Master Servicing Scheduled Data Training 04/22/2024
- .html Master Servicing Reporting Training 01/31/2024
- .pdf Master Servicing Additional Guidance 02/07/2024
- .pdf PRS - Reserve Reporting Customer Education 02/25/2015
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.pdf
Fixed-Rate Bonds Tutorial
02/12/2012
Explains the Multifamily NIBP and Fixed Rate Bonds Programs.
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.pdf
Module 1 - Bond Basics Tutorial
07/01/2009
Explains the basics of Multifamily Bond Transactions, including related documents and cash flows and how these are handled by Freddie Mac and our Seller/Servicers.
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.pdf
Module 2 - Servicing Credit Enhanced Bonds Tutorial
07/01/2009
Describes the servicing requirements for bond credit enhancements, with a focus on servicing transactions and assessments.
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Other Resources
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.xls
Loan Payoff Notice
07/01/2025
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.pdf
Freddie Mac Loan Accounting - Payoff Contact List
01/17/2024
- .pdf myOptigo Investor Reporting - Best Practices 08/09/2021
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.zip
Extension Expense Calculator
09/14/2020
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.pdf
COVID-19 - Forbearance Remitting Example
04/02/2020
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.pdf
COVID-19 - Forbearance Reporting Guidance
06/02/2020
- .pdf Reserve Reporting: Seller/Servicer User Guide 04/30/2015
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.xls
Reserves Reporting Template
02/26/2015
Use to report monthly reserve deposit information and aggregate reserve deposit information on a quarterly basis for all Portfolio Mortgages.
- .xls Sales Data Update Template 02/26/2015
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.xls
Loan Payoff Notice
07/01/2025
Additional Materials
Guide and Forms
Access our Guide forms used in selling and servicing processes, along with our Guide Bulletin archive.
Supplemental Documents
myOptigo
- Master Servicer Reporting Homepage
- Investor Reporting Homepage
- Reconciliation and Variance Training
- Scheduled Payment Data Overview
- D+1 Monthly Reporting Training