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Investor Reporting

Our suite of tools and resources are designed to help servicers get business done.

Lender Applications

Freddie Mac’s investor reporting tools and resources help servicers report monthly and quarterly loan-level data financials and remit payments. Through the accurate and timely reporting of loan information, our servicers help Freddie Mac meet its mission and obligations to investors.

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myOptigo

myOptigo®

Allows servicers to complete key processes, including loan- and bond-specific reporting, master servicer reporting, remittances and payoffs.

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Document Management System

Document Management System (DMS)

Used for storing, managing and retrieving loan documents.

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Property Reporting System (PRS)

Property Reporting System (PRS)

Enables servicers to collect and validate property assessments and to create and resolve loan compliance items.

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Resources

Quick Find
Investor Reporting
  1. .doc myOptigo Investor Reporting - User Guide 08/25/2025
  2. .csv Bond Bulk Upload Template 07/14/2025
  3. .xls Bond Bulk Upload Template (xls) 07/14/2025
  4. .xls Bond Bulk Upload Template (xlsx) 07/14/2025
  5. .html Loan Bulk Upload Template (txt) 07/14/2025
  6. .csv Loan Bulk Upload Template 07/14/2025
  7. .xls Loan Bulk Upload Template (xls) 07/14/2025
  8. .xls Loan Bulk Upload Template (xlsx) 07/14/2025
  9. .xls Loan Payoff Notice 07/01/2025 login required
  10. .pdf myOptigo Investor Reporting - Best Practices 08/09/2021
  11. .csv Delinquency Reporting Bulk Template for Loans and Bonds 05/24/2021
  12. .pdf myOptigo Reporting Checklists and Reminders 08/28/2020
Master Servicer Reporting
  1. .xls Master Servicing-Sub-Servicer Remittance Report Data Dictionary 01/11/2024
  2. .html Master Servicing - Monthly Reporting Submission Training 01/31/2024
  3. .pdf Master Servicing Scheduled Payment Data Overview 03/25/2025
  4. .html Master Servicer Reporting Reconciliation and Variance Training 03/25/2025
  5. .html D+1 Monthly Reporting Training 08/18/2025
  6. .pdf Master Servicer Reporting - Additional Guidance 02/19/2024
  7. .xls Master Servicing - Sub-Servicer D+1 Reporting Template 08/19/2025
  8. .xls Master Servicing - Sub-Servicer Pre-Reporting Template 08/19/2025
Servicer Remittances
  1. .doc myOptigo Servicer Remittances User Guide 10/30/2023
Numbered Guide Forms
  1. .html Multifamily Annual Certification Report (Form 16M) 05/21/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  2. .html Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers (Form 17M) 05/13/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  3. .pdf Loan and Real Estate Owned (REO) Expenses and Income (Form 104)
  4. .pdf Letter of Credit - SBL Certification (Form 921)
  5. .pdf Transfer of Servicing Agreement (Form 981M) 02/22/2024
  6. .pdf Wire Transfer Authorization - Cash Warehouse Delivery (Form 987M)
  7. .pdf Multifamily Certificate of Authorized Representative (Form 988M) 04/18/2024
  8. .pdf Multifamily Certificate of Corporate Secretary (Form 989M) 04/18/2024
  9. .pdf Certificate of Limited Liability Company Secretary/Authorized Representative (Form 990M) 04/18/2024
  10. .pdf Warehouse Lender Release of Security Interest (Form 996M)
  11. .zip Value-Add Monitoring (Form 1028)
  12. .xls Reserves Held in Custodial Accounts (Form 1056) 06/15/2023
  13. .pdf Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions (Form 1057A) 10/20/2022
  14. .pdf Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account (Form 1057) 06/15/2023
  15. .pdf Letter Agreement for Servicer's Reserve Custodial Account (Form 1058) 10/20/2022
  16. .pdf Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account (Form 1059) 06/15/2023
  17. .pdf Letter Agreement for Reserve Custodial Account (Form 1060) 10/20/2022
  18. .pdf Certificate of Incumbency and Authority To Draft Against Custodial Accounts (Form 1061)
  19. .pdf Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts (Form 1061A)
  20. .pdf Sight Draft (Form 1062)
  21. .pdf Notice Letter - Alternative CE Bond Billing Procedure (Form 1063)
  22. .pdf Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH (Form 1064) 06/15/2023
  23. .pdf Report of IRS Form 1099-A and 1099-C Filings (Form 1065M)
  24. .pdf Legal Referral Form (Form 1101)
  25. .zip Seismic Risk Assessment Summary (Form 1102)
  26. .zip Environmental Site Assessment (Form 1103) 05/22/2025
  27. .zip Green Report (Form 1106) 12/14/2023
  28. .zip Multifamily Seller/Servicer Change Notification (Form 1107M) 06/13/2024 tool tip icon To view this form, download and open the form in Adobe Reader
  29. .xls Physical Risk Report (Form 1108) 08/26/2025 tool tip icon Use this physical risk report for Conventional and Targeted Affordable Housing Loans
  30. .html Multifamily Annual Certification Report - Servicer Only (Form 1110M) 05/16/2022 tool tip icon To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES. login required
  31. .pdf Certification - Organizational Chart (Form 1114) 06/13/2024
  32. .xls Real Estate Schedule (Form 1116) 08/26/2025
  33. .xls Student Housing Questionnaire (Form 1120)
  34. .pdf Borrower Application for Partial Release or Easement (Form 1125)
  35. .pdf Acknowledgement of Property Improvement Alterations (Form 1126)
  36. .html Seller/Servicer Certification of Insurance Coverage (Form 1133) tool tip icon To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
  37. .pdf Hazard Loss Notification and Plan (Form 1140) 09/14/2023
  38. .pdf Hazard Loss Disbursement Request (Form 1140-DR) 09/14/2023
  39. .xls Multifamily Principal & Interest Custodial Account Reconciliation Worksheet (Form 1143)
  40. .pdf Verification of Collections (Form 1144)
  41. .pdf System Administrator Add/Update/Remove Request (Form 1146) 08/26/2025 tool tip icon To view this form, download and open the form in Adobe Reader login required
  42. .pdf System User Verification and Certification (Form 1148) 08/26/2025
  43. .pdf System Administrator Verification and Certification (Form 1149) 08/26/2025
  44. .pdf Wire Transfer Authorization - Non-Warehoused Mortgage (Form 1150)
  45. .zip Green Retrofits Certification (Form 1209)
  46. .xls Forward Commitment Monitoring Report (Form 5150)
  47. .pdf Waiver of 50-page Limit for SBL Appraisal (Form 6011)
  48. .zip Borrower and Key Borrower Principal Blanket Certification (Form 1112) 12/12/2024
  49. .zip Borrower and Key Borrower Principal Certificate (Form 1115) - 07/01/2025 07/01/2025
  50. .pdf Employer Enabled Permanent Supportive Housing Borrower Certification (Form 1134) 08/15/2024
  51. .zip Potential Fraud Tip Reporting (Form 1129) 02/27/2025
  52. .xls Property Condition Assessment (Form 1105) 08/26/2025
  53. .xls SBL Physical Risk Report (Form 1104) 08/26/2025
  54. .pdf Transfer of Securitized Servicing Agreement (Form 983M) 08/15/2024
  55. .pdf Wire Transfer Authorization (Form 483M) 04/18/2024
Training
  1. .html Master Servicing Delinquent Payment Reporting Training 08/12/2024
  2. .html Master Servicing Scheduled Data Training 04/22/2024
  3. .html Master Servicing Reporting Training 01/31/2024
  4. .pdf Master Servicing Additional Guidance 02/07/2024
  5. .pdf PRS - Reserve Reporting Customer Education 02/25/2015
  6. .pdf Fixed-Rate Bonds Tutorial 02/12/2012 tool tip icon Explains the Multifamily NIBP and Fixed Rate Bonds Programs. login required
  7. .pdf Module 1 - Bond Basics Tutorial 07/01/2009 tool tip icon Explains the basics of Multifamily Bond Transactions, including related documents and cash flows and how these are handled by Freddie Mac and our Seller/Servicers.
  8. .pdf Module 2 - Servicing Credit Enhanced Bonds Tutorial 07/01/2009 tool tip icon Describes the servicing requirements for bond credit enhancements, with a focus on servicing transactions and assessments.
Other Resources
  1. .pdf Freddie Mac Loan Accounting - Payoff Contact List 01/20/2025 login required
  2. .zip Extension Expense Calculator 09/14/2020 login required
  3. .pdf COVID-19 - Forbearance Remitting Example 04/02/2020 login required
  4. .pdf COVID-19 - Forbearance Reporting Guidance 06/02/2020 login required
  5. .pdf Reserve Reporting: Seller/Servicer User Guide 04/30/2015
  6. .xls Reserves Reporting Template 02/26/2015 tool tip icon Use to report monthly reserve deposit information and aggregate reserve deposit information on a quarterly basis for all Portfolio Mortgages.
  7. .xls Sales Data Update Template 02/26/2015

Additional Materials

Guide and Forms

Access our Guide forms used in selling and servicing processes, along with our Guide Bulletin archive.

Learn MoreGuide and Forms

Servicer Appreciation

Through our Excellence in Servicing award, we’re recognizing outstanding servicers for their exceptional efforts and collaboration in 2025.

Insurance

Learn more about Freddie Mac Multifamily's insurance compliance requirements and resources.

Get to Know our Team

Find the full list of Freddie Mac Multifamily’s loan accounting, investor reporting and payoff representatives.

Supplemental Documents

myOptigo

DMS

Other Resources

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