Investor Reporting
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myOptigo®
Document Management System
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Seller/Servicer Guide
Resources
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Investor Reporting References
- .doc myOptigo Servicer Remittances User Guide 10/30/2023
- .xls Master Servicing-Sub-Servicer Remittance Report Data Dictionary 01/11/2024
- .xls Master Servicing-Sub-Servicer Remittance Report 01/11/2024
- .doc myOptigo Investor Reporting - User Guide 11/18/2024
- .csv Bond Bulk Upload Template 01/24/2022
- .html Loan Bulk Upload Template 01/24/2022
- .pdf myOptigo Investor Reporting - Best Practices 08/09/2021
- .csv Delinquency Reporting Bulk Template for Loans and Bonds 05/24/2021
- .zip Extension Expense Calculator 09/14/2020
- .pdf myOptigo Reporting Checklists and Reminders 08/28/2020
- .pdf COVID-19 - Forbearance Remitting Example 04/02/2020
- .pdf COVID-19 - Forbearance Reporting Guidance 06/02/2020
- .pdf Freddie Mac Loan Accounting - Payoff Contact List 01/17/2024
- .pdf Reserve Reporting: Seller/Servicer User Guide 04/30/2015
- .xls Loan Payoff Notice 08/02/2024
- .xls Reserves Reporting Template 02/26/2015 Use to report monthly reserve deposit information and aggregate reserve deposit information on a quarterly basis for all Portfolio Mortgages.
- .xls Sales Data Update Template 02/26/2015
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myOptigo Training Videos
- .html Report Loan Payoff through UI in One Transaction 01/24/2022
- .html Bonds - Submit Monthly Reporting through UI 08/09/2021 Submit monthly reporting through the myOptigo user interface
- .html Cash Loans - Bulk Delinquency Reporting and Validation 06/01/2021 Bulk delinquency reporting and validation for Cash Loans
- .html Edit Servicer Loan Number 04/12/2021 For Cash and Bond Loans
- .html Additional Reporting Fields 03/15/2021 For Cash Loans: Explains the additional data fields added with this enhancement
- .html Portfolio View Search 03/15/2021 Explains how to use the quick search feature for Cash and Bond Loans in myOptigo
- .html Bond - Validate Bulk Delinquency Reporting 01/28/2021
- .html Bonds - Submit Bulk Delinquency Reporting 08/28/2020
- .html Dispute Freddie Mac Expected Interest 08/28/2020
- .html Monthly Reporting on a Single Cash Loan 08/28/2020
- .html Monthly Reporting on Bonds through Bulk 08/28/2020
- .html Monthly Reporting on Cash Loans through Bulk 08/28/2020
- .html Report a Cash Payoff (Code 61) 08/28/2020
- .html Report a CME Payoff (Code 66) 08/28/2020
- .html myOptigo Servicer Remittances Walkthrough 04/25/2023
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Numbered Guide Forms
- .html Multifamily Annual Certification Report (Form 16M) 05/21/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .html Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers (Form 17M) 05/13/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Loan and Real Estate Owned (REO) Expenses and Income (Form 104)
- .pdf Letter of Credit - SBL Certification (Form 921)
- .pdf Transfer of Servicing Agreement (Form 981M) 02/22/2024
- .pdf Wire Transfer Authorization - Cash Warehouse Delivery (Form 987M)
- .pdf Multifamily Certificate of Authorized Representative (Form 988M) 04/18/2024
- .pdf Multifamily Certificate of Corporate Secretary (Form 989M) 04/18/2024
- .pdf Certificate of Limited Liability Company Secretary/Authorized Representative (Form 990M) 04/18/2024
- .pdf Warehouse Lender Release of Security Interest (Form 996M)
- .zip Value-Add Monitoring (Form 1028)
- .xls Reserves Held in Custodial Accounts (Form 1056) 06/15/2023
- .pdf Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions (Form 1057A) 10/20/2022
- .pdf Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account (Form 1057) 06/15/2023
- .pdf Letter Agreement for Servicer's Reserve Custodial Account (Form 1058) 10/20/2022
- .pdf Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account (Form 1059) 06/15/2023
- .pdf Letter Agreement for Reserve Custodial Account (Form 1060) 10/20/2022
- .pdf Certificate of Incumbency and Authority To Draft Against Custodial Accounts (Form 1061)
- .pdf Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts (Form 1061A)
- .pdf Sight Draft (Form 1062)
- .pdf Notice Letter - Alternative CE Bond Billing Procedure (Form 1063)
- .pdf Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH (Form 1064) 06/15/2023
- .pdf Report of IRS Form 1099-A and 1099-C Filings (Form 1065M)
- .pdf Legal Referral Form (Form 1101)
- .zip Seismic Risk Assessment Summary (Form 1102)
- .zip Environmental Site Assessment (Form 1103) 09/14/2023
- .zip Green Report (Form 1106) 12/14/2023
- .zip Multifamily Seller/Servicer Change Notification (Form 1107M) 06/13/2024 To view this form, download and open the form in Adobe Reader
- .xls Physical Risk Report (Form 1108) 12/12/2024 Use this physical risk report for Conventional and Targeted Affordable Housing Loans
- .html Multifamily Annual Certification Report - Servicer Only (Form 1110M) 05/16/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Certification - Organizational Chart (Form 1114) 06/13/2024
- .pdf Borrower and Key Borrower Principal Certificate (Form 1115) 06/13/2024
- .xls Real Estate Schedule (Form 1116) 06/13/2024
- .xls Student Housing Questionnaire (Form 1120)
- .pdf Borrower Application for Partial Release or Easement (Form 1125)
- .pdf Acknowledgement of Property Improvement Alterations (Form 1126)
- .html Seller/Servicer Certification of Insurance Coverage (Form 1133) To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
- .pdf Hazard Loss Notification and Plan (Form 1140) 09/14/2023
- .pdf Hazard Loss Disbursement Request (Form 1140-DR) 09/14/2023
- .xls Multifamily Principal & Interest Custodial Account Reconciliation Worksheet (Form 1143)
- .pdf Verification of Collections (Form 1144)
- .pdf System Administrator Add/Update/Remove Request (Form 1146) To view this form, download and open the form in Adobe Reader
- .pdf System User Verification and Certification (Form 1148)
- .pdf System Administrator Verification and Certification (Form 1149)
- .pdf Wire Transfer Authorization - Non-Warehoused Mortgage (Form 1150)
- .zip Green Retrofits Certification (Form 1209)
- .xls Forward Commitment Monitoring Report (Form 5150)
- .pdf Waiver of 50-page Limit for SBL Appraisal (Form 6011)
- .zip Borrower and Key Borrower Principal Blanket Certification (Form 1112) 12/12/2024
- .pdf Employer Enabled Permanent Supportive Housing Borrower Certification (Form 1134) 08/15/2024
- .xls Property Condition Assessment (Form 1105) 12/12/2024
- .xls SBL Physical Risk Report (Form 1104) 12/12/2024
- .pdf Transfer of Securitized Servicing Agreement (Form 983M) 08/15/2024
- .pdf Wire Transfer Authorization (Form 483M) 04/18/2024
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Training
- .html Master Servicing Reporting Training 01/31/2024
- .pdf Master Servicing Additional Guidance 02/07/2024
- .pdf PRS - Reserve Reporting Customer Education 02/25/2015
- .pdf Fixed-Rate Bonds Tutorial 02/12/2012 Explains the Multifamily NIBP and Fixed Rate Bonds Programs.
- .pdf Module 1 - Bond Basics Tutorial 07/01/2009 Explains the basics of Multifamily Bond Transactions, including related documents and cash flows and how these are handled by Freddie Mac and our Seller/Servicers.
- .pdf Module 2 - Servicing Credit Enhanced Bonds Tutorial 07/01/2009 Describes the servicing requirements for bond credit enhancements, with a focus on servicing transactions and assessments.
- .html Master Servicing Delinquent Payment Reporting Training 08/12/2024
- .html Master Servicing Scheduled Data Training 04/22/2024