Contact Multifamily
We’re happy to help you find the information and contacts you need. Check the Frequently Asked Questions for assistance. If you can’t find what you’re looking for, click on the Contact Us tab and fill out our contact form.
If you’re an approved Freddie Mac Multifamily Optigo® lender looking for technical support resources, click here.
General Information
- How do I become a Freddie Mac Multifamily Optigo® lender?
- Where can I find information on Freddie Mac’s Multifamily products and term sheets?
- How do I get a copy of the Freddie Mac Multifamily Seller/Servicer Guide?
- How can I start/stop receiving email messages from Freddie Mac Multifamily?
- Who are Freddie Mac Multifamily’s approved lenders?
- Where can I find information about Freddie Mac Multifamily’s trainings and events?
Lender Support
- Who do I contact if I have a question about Conventional, Seniors Housing, Small Balance Loan, Targeted Affordable Housing or Asset Management & Operations?
- Who do I contact about a servicing question?
- Where can I find the Multifamily Seller/Servicer Guide forms and documents?
- Where can I find technical support resources on the website?
Borrower Support
- How can I obtain financing for the purchase of a multifamily property?
- Where can I find current interest rates for loans on multifamily properties?
- Where can I find information about Freddie Mac Multifamily products?
- I am a multifamily borrower; how are prepayment charges calculated on Freddie Mac Multifamily loans?
- I am a Freddie Mac Multifamily borrower and Freddie Mac is on the lien for my property; I need you to look up my information.
- Does Freddie Mac offer second mortgages for multifamily properties? Where can I find more information on second mortgages?