System Administrators
Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.
Find your Optigo Happy® account administrators here.
| Company Name | System Administrator(s) |
|---|---|
| A10 Capital LLC | Steve O'Connor |
| Almandine Residual Holder I, LLC | Kiki Mastorakis Michael Ricci |
| Arbor Agency Lending, LLC | Alex Bord Monica LaSalle Joseph Sausa |
| Arbor Multifamily Lending, LLC | Alex Bord Monica LaSalle Joseph Sausa |
| Basis Multifamily Finance I, LLC | Amanda Flores Jennifer Ferreira |
| Bellwether Enterprise Real Estate Capital, LLC | David Shultz Kelly Oleksiak Kristen Turiczek Marty Clancy Sue Gleichauf |
| Berkadia Commercial Mortgage, LLC | Christina Wiesner Denise Scheidler Gloria Stewart Lynanne Bates |
| Berkeley Point Capital LLC d/b/a Newmark | Heidi Marrin Roberta Logue |
| California Community Reinvestment Corporation (CCRC) | Ernesto Rivero |
| Capital One N.A. | Alex Palos Antonio King Janelle Brassel Javonni Estudillo Karen Lopez Matthew Murphy Michael Melendez Ruben Loza Zain Raza |
| CBRE Capital Markets | Brandon Wisniske Karen Creacy Mubo Bolaji Sergio Simental |
| Citibank N.A. | Marlow Martinez Miguel Hernandez Susan Castro |
| CPC Mortgage Company LLC | Jose Pearce Stephanie Canzani |
| Dwight Capital LLC | Dan Newman Carmen Aguilar Laszlo Orosz |
| Dwight Mortgage Trust LLC | Christopher Baker Dan Newman David Glazer |
| First Foundation Bank | Lynda Junir |
| Grandbridge Real Estate Capital, LLC | Jon Boone Kelli Farmer Todd Rodgers |
| Greystone Servicing Company LLC | Brittney Schawalder Franchesca Fotenos Josh Turner Sheri Vaughan Tracy Rice |
| JLL Real Estate Capital, LLC | Claire Carpenter Kim Villaruz Lee-Christy Melendez Melissa Casale |
| JP Morgan Chase | Katie Liang Shelly Shrimpton Stephen Blythin |
| KeyBank NA | Chris Christian Dianne McCullough Jim Zeitelhack Kate Goll Leigh Smith Mandy Earl |
| Lument Real Estate Capital, LLC | Amy Stanfield Chris Barreiro David Liechty Graydon Findlay Karla Carrasco Mary Barrow Patrick Flanagan Timothy Webster Whitney Spillman |
| M&T Realty Capital Corporation | Kris Duzenack Laurence Godey Lawrence Naughton |
| Merchants Capital Corp. | Amy Crisp Anh Benjamin Gwendolyn Dickerson |
| Midland Loan Services | Jeffery Hammond |
| NewPoint Real Estate Capital LLC | Abraham Assadi Brett Breckenridge Dylan Lewis Mustafa Aljuboori Ted Piper |
| Northmarq Capital LLC | Alex Rothmeier Andrew Rahn Cort Majkrzak Haley Martin Jovanni Gelin Jamie Reis Laly Xiong Mike Lindberg Regan Kostka Theresa Carpenter |
| Pacific Premier Bank | Matthew Johnson Richard Elpedes Tema Sanchez |
| Pacific Servicing, LLC | Susan. S. Kwarciak Theresia Vestal |
| Pinnacle Bank | Benjamin Adcock Tara Kempfer |
| PGIM Real Estate Agency Financing, LLC | Keli Lewis Stephanie Ware William Fecteau |
| PNC Real Estate – Multifamily | Maurice Thompson Michelle Post |
| ReadyCap Commercial LLC | Ankit Rana Matt Hillyer Pooja Joshi |
| Red Stone Servicer LLC | Kiki Mastorakis Michael Ricci |
| Regions Bank | Dominique Hamilton Henry Goodyear John Zielke Libby Vangelos Lisa McGee Matthew Stoehr Mindy Albright |
| SunAmerica Affordable Housing Partners, Inc. | Theresa Carpenter Jovanni Gelin Haley Martin Cort Majkrzak Regan Kostka Alex Rothmeier Mike Lindberg Andrew Rahn Jamie Reis Laly Xiong |
| Walker & Dunlop, LLC | Margaret Fisher Annie Nguyen Blair Priest Garner Randazzo Amanda Sewell Lynne Koslowsky Arlo Pei |
| Wells Fargo Multifamily Capital | Henry Kwong Yolanda Lemings Georgette Maldonado |