Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.

Find your Optigo Happy® account administrators here.

Company Name System Administrator(s) by CompanySystem Administrator(s)
A10 Capital LLCSteve O'Connor
Almandine Residual Holder I, LLCKiki Mastorakis    
Michael Ricci
Arbor Agency Lending, LLCMonica LaSalle
Arbor Multifamily Lending, LLCMonica LaSalle
Basis Multifamily Finance I, LLCJennifer Ferreira    
Amanda Flores
Bellwether Enterprise Real Estate Capital, LLCMarty Clancy    
Sue Gleichauf    
Kelly Oleksiak    
David Shultz    
Kristen Turiczek 
Berkadia Commercial Mortgage, LLCLynanne Bates    
Donna DeSimone    
Denise Scheidler    
Christina Wiesner    
Gloria Stewart
Berkeley Point Capital LLC d/b/a NewmarkHeidi Marrin    
Nancy Evert
California Community Reinvestment Corporation (CCRC)Ernesto Rivero
Capital One N.A.Brian Ivey    
Ruben Loza    
Alex Palos    
Diana Sanchez    
Janelle Brassel    
Karen Lopez    
Edgar Cordova    
Terence Singleton    
Zain Raza 
Matthew Murphy
CBRE Capital MarketsMubo Bolaji    
Karen Creacy    
Sergio Simental 
Brandon Wisniske
Citibank N.A.Susan Castro    
Miguel Hernandez  
Marlow Martinez
CPC Mortgage Company LLCJose Pearce    
Stephanie Canzani
First Foundation BankLynda Junir
Grandbridge Real Estate Capital, LLCJon Boone    
Kelli Farmer    
Lakisha Ford   
Greystone Servicing Company LLCFranchesca Fotenos    
Larissa Ly    
Brittney Schawalder    
Tracy Rice    
Josh Turner
JLL Real Estate Capital, LLCClaire Carpenter    
Lee-Christy Melendez
JP Morgan ChaseStephen Blythin    
Shelly Shrimpton 
Katie Liang
KeyBank NAChris Christian    
Mandy Earl    
Kate Goll    
Leigh Smith    
Jim Zeitelhack    
Dianne McCullough
Lument Real Estate Capital, LLCAmy Stanfield    
Glenda Hall    
Whitney Spillman    
Timothy Webster    
Alex Bunch    
Patrick Flanagan
M&T Realty Capital CorporationMonica Ellis    
Laurence Godey    
Lawrence Naughton
Merchants Capital Corp.Amy Crisp    
Gwendolyn Dickerson
Midland Loan ServicesJeffery Hammond
NewPoint Real Estate Capital LLCAbraham Assadi    
Brett Breckenridge    
Dylan Lewis    
Ted Piper
Northmarq Capital LLCTheresa Carpenter    
Haley Martin    
Regan Kostka    
Randy Lam    
Cort Majkrzak    
Alex Morales    
Alex Rothmeier    
Robert Pulone 
Mike Lindberg
Pacific Premier BankMatthew Johnson
Pacific Servicing, LLCMichael Dalen    
Theresia Vestal   
Susan. S. Kwarciak
Pinnacle BankBenjamin Adcock    
Tara Kempfer
PGIM Real Estate Agency Financing, LLCKeli Lewis    
William Fecteau    
Stephanie Ware
PNC Real Estate – MultifamilyMaurice Thompson    
Michelle Post
ReadyCap Commercial LLCPooja Joshi    
Melissa Perez    
Ankit Rana    
Red Stone Servicer LLCKiki Mastorakis    
Michael Ricci
Regions BankLisa McGee    
John Zielke    
Henry Goodyear    
Kerri Spalding-Thompson    
Mindy Albright    
Rachel Horsefield    
Edison Smith    
Dominique Hamilton    
Matthew Stoehr
SunAmerica Affordable Housing Partners, Inc.Theresa Carpenter    
Haley Martin    
Randy Lam    
Cort Majkrzak    
Alex Morales    
Regan Kostka    
Robert Pulone    
Alex Rothmeier 
Mike Lindberg
Walker & Dunlop, LLCMargaret Fisher    
Annie Nguyen    
Blair Priest    
Garner Randazzo    
Amanda Sewell    
Lynne Koslowsky    
Arlo Pei
Wells Fargo Multifamily CapitalHenry Kwong    
Yolanda Lemings    
Georgette Maldonado