System Administrators
Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.
Find your Optigo Happy® account administrators here.
| Company Name | System Administrator(s) |
|---|---|
| A10 Capital LLC | Steve O'Connor |
| Almandine Residual Holder I, LLC | Kiki Mastorakis Michael Ricci |
| Arbor Agency Lending, LLC | Monica LaSalle |
| Arbor Multifamily Lending, LLC | Monica LaSalle |
| Basis Multifamily Finance I, LLC | Jennifer Ferreira Svetlana Kim |
| Bellwether Enterprise Real Estate Capital, LLC | Marty Clancy Sue Gleichauf Kelly Oleksiak David Shultz Kristen Turiczek |
| Berkadia Commercial Mortgage, LLC | Lynanne Bates Donna DeSimone Denise Scheidler Christina Wiesner Gloria Stewart |
| Berkeley Point Capital LLC d/b/a Newmark | Heidi Marrin Nancy Evert |
| California Community Reinvestment Corporation (CCRC) | Ernesto Rivero |
| Capital One N.A. | Brian Ivey Ruben Loza Alex Palos Diana Sanchez Janelle Brassel Karen Lopez Edgar Cordova Terence Singleton Maureen Fitzgerald Zain Raza |
| CBRE Capital Markets | Mubo Bolaji Karen Creacy Sergio Simental |
| Citibank N.A. | Susan Castro Miguel Hernandez Marlow Martinez |
| CPC Mortgage Company LLC | Jose Pearce Stephanie Canzani |
| First Foundation Bank | Lynda Junir |
| First Republic Bank | Robert Mackey Gloria Wagner |
| Grandbridge Real Estate Capital, LLC | Jon Boone Kelli Farmer Lakisha Ford |
| Greystone Servicing Company LLC | Franchesca Fotenos Larissa Knott Brittney Parsell Tracy Rice Josh Turner |
| JLL Real Estate Capital, LLC | Claire Carpenter Lee-Christy Melendez Becca Dunfee |
| JP Morgan Chase | Stephen Blythin Shelly Shrimpton |
| KeyBank NA | Chris Christian Mandy Earl Kate Goll Leigh Smith Jim Zeitelhack Dianne McCullough |
| Lument Real Estate Capital, LLC | Amy Stanfield Glenda Hall Whitney Spillman Timothy Webster Alex Bunch Patrick Flanagan |
| Luther Burbank Savings | Kristen Wilbur |
| M&T Realty Capital Corporation | Monica Ellis Laurence Godey Lawrence Naughton |
| Merchants Capital Corp. | Amy Crisp Gwendolyn Dickerson |
| Midland Loan Services | Jeffery Hammond |
| NewPoint Real Estate Capital LLC | Abraham Assadi Brett Breckenridge Dylan Lewis Ted Piper |
| Northmarq Capital LLC | Theresa Carpenter Haley Martin Regan Kostka Randy Lam Cort Majkrzak Alex Morales Alex Rothmeier Robert Pulone |
| Pacific Premier Bank | Matthew Johnson |
| Pacific Servicing, LLC | Michael Dalen Jessica Patterson Theresia Vestal Susan. S. Kwarciak |
| Pinnacle Bank | Benjamin Adcock Tara Kempfer |
| PGIM Real Estate Agency Financing, LLC | Keli Lewis William Fecteau Stephanie Ware |
| PNC Real Estate – Multifamily | Maurice Thompson Michelle Post |
| ReadyCap Commercial LLC | Pooja Joshi Melissa Perez Ankit Rana |
| Red Stone Servicer LLC | Kiki Mastorakis Michael Ricci |
| Regions Bank | Twala Johnson Lisa McGee John Zielke Henry Goodyear Kerri Spalding-Thompson Mindy Albright Rachel Horsefield Edison Smith Dominique Hamilton Matthew Stoehr |
| SunAmerica Affordable Housing Partners, Inc. | Theresa Carpenter Haley Martin Randy Lam Cort Majkrzak Alex Morales Regan Kostka Robert Pulone Alex Rothmeier |
| Walker & Dunlop, LLC | Margaret Fisher Annie Nguyen Blair Priest Garner Randazzo Amanda Sewell Lynne Koslowsky Arlo Pei |
| Wells Fargo Multifamily Capital | Henry Kwong Yolanda Lemings Georgette Maldonado |