System Administrators
Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.
Find your Optigo Happy® account administrators here.
| Company Name | System Administrator(s) |
|---|---|
| A10 Capital LLC | Steve O'Connor |
| Almandine Residual Holder I, LLC | Kiki Mastorakis Michael Ricci |
| Arbor Agency Lending, LLC | Monica LaSalle |
| Arbor Multifamily Lending, LLC | Monica LaSalle |
| Basis Multifamily Finance I, LLC | Jennifer Ferreira Svetlana Kim |
| Bellwether Enterprise Real Estate Capital, LLC | Marty Clancy Sue Gleichauf Kelly Oleksiak David Shultz Madison Smith |
| Berkadia Commercial Mortgage, LLC | Lynanne Bates Donna DeSimone Denise Scheidler Christina Wiesner Gloria Stewart |
| Berkeley Point Capital LLC d/b/a Newmark | David Aberra Heidi Marrin |
| California Community Reinvestment Corporation (CCRC) | Ernesto Rivero |
| Capital One N.A. | Tyesha Cowart Elitza Holden Brian Ivey Ruben Loza Alex Palos Jarvis Simmons Janelle Brassel Karen Lopez Edgar Cordova Terence Singleton |
| CBRE Capital Markets | Mubo Bolaji Karen Creacy Carlos Crespin Adam Holmes Tim Palarski |
| Citibank N.A. | Susan Castro Miguel Hernandez |
| CPC Mortgage Company LLC | Jose Pearce Stephanie Canzani |
| First Foundation Bank | Lynda Junir |
| First Republic Bank | Robert Mackey |
| Grandbridge Real Estate Capital, LLC | Jon Boone Kelli Farmer Lakisha Ford Matt MacCaughelty |
| Greystone Servicing Company LLC | Franchesca Fotenos Larissa Knott Brittney Parsell Tracy Rice Josh Turner |
| JLL Real Estate Capital, LLC | Michelle Orsi Becca Dunfee |
| JP Morgan Chase | Stephen Blythin Kevin Zadel Shelly Shrimpton |
| KeyBank NA | Chris Christian Mandy Earl William Fancher Kate Goll Leigh Smith Jim Zeitelhack |
| Lument Real Estate Capital, LLC | Bibi David Glenda Hall Whitney Spillman Amy Stanfield Timothy Webster Alex Bunch Patrick Flanagan |
| Luther Burbank Savings | Kristen Wilbur |
| M&T Realty Capital Corporation | Monica Ellis Laurence Godey Lawrence Naughton |
| Merchants Capital Corp. | Amy Crisp Gwendolyn Dickerson |
| Midland Loan Services | Jeffery Hammond |
| NewPoint Real Estate Capital LLC | Abraham Assadi Brett Breckenridge Rachel Carrillo Dylan Lewis Ted Piper |
| NorthMarq Capital | Theresa Carpenter Haley Martin Regan Kostka Randy Lam Cort Majkrzak Alex Morales Robert Pulone Wendy Young |
| Pacific Premier Bank | Matthew Johnson |
| Pacific Servicing, LLC | Michael Dalen Jessica Patterson |
| Pinnacle Bank | Benjamin Adcock Tara Kempfer |
| PGIM Real Estate Agency Financing, LLC | Keli Lewis William Fecteau Stephanie Ware |
| PNC Real Estate – Multifamily | Nancy Leathers Maurice Thompson Michelle Post |
| ReadyCap Commercial LLC | Pooja Joshi Melissa Perez Ankit Rana Alfonso Thornton |
| Red Stone Servicer LLC | Kiki Mastorakis Michael Ricci |
| Regions Bank | Twala Johnson Lisa McGee John Zielke |
| Sabal TL1, LLC | John Jimenez Edison Smith |
| SunAmerica Affordable Housing Partners, Inc. | Theresa Carpenter Haley Martin Randy Lam Cort Majkrzak Alex Morales Robert Pulone Regan Kostka Wendy Young |
| Walker & Dunlop, LLC | Margaret Fisher Cami McCarthy Annie Nguyen Blair Priest Garner Randazzo Amanda Sewell Lynne Koslowsky Arlo Pei |
| Wells Fargo Multifamily Capital | Henry Kwong Yolanda Lemings Georgette Maldonado |