Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.

Find your Optigo Happy® account administrators here.

Company Name System Administrator(s) by Company System Administrator(s)
A10 Capital LLC Steve O'Connor
Almandine Residual Holder I, LLC Kiki Mastorakis
Michael Ricci
Arbor Agency Lending, LLC Monica LaSalle
Arbor Multifamily Lending, LLC Monica LaSalle
Basis Multifamily Finance I, LLC Jennifer Ferreira
Svetlana Kim
Bellwether Enterprise Real Estate Capital, LLC Marty Clancy
Sue Gleichauf
Kelly Oleksiak
David Shultz
Madison Smith
Berkadia Commercial Mortgage, LLC Lynanne Bates
Donna DeSimone
Ryan Haines
Denise Scheidler
Christina Wiesner
Gloria Stewart
Berkeley Point Capital LLC d/b/a Newmark David Aberra
Paul Gaudes
Heidi Marrin
California Community Reinvestment Corporation (CCRC) Ernesto Rivero
Capital One N.A. Tyesha Cowart
Elitza Holden
Brian Ivey
Ruben Loza
Alex Palos
Davion Roberts
Jarvis Simmons
CBRE Capital Markets Mubo Bolaji
Karen Creacy
Carlos Crespin
Adam Holmes
Tim Palarski
Citibank N.A. Susan Castro
Miguel Hernandez
CPC Mortgage Company LLC Jose Pearce
Stephanie Canzani
First Foundation Bank Lynda Junir
First Republic Bank Robert Mackey
Grandbridge Real Estate Capital, LLC Jon Boone
Kelli Farmer
Lakisha Ford
Matt MacCaughelty
Greystone Servicing Company LLC Franchesca Fotenos
Larissa Knott
Brittney Parsell
Tracy Rice
JLL Real Estate Capital, LLC Michelle Orsi
Becca Dunfee
JP Morgan Chase Stephen Blythin
Kevin Zadel
KeyBank NA Chris Christian
Mandy Earl
William Fancher
Kate Goll
Leigh Smith
Isabella Wright
Jim Zeitelhack
Luther Burbank Savings Kristen Wilbur
M&T Realty Capital Corporation Monica Ellis
Laurence Godey
Lawrence Naughton
Merchants Capital Corp. Tessa Campbell
Amy Crisp
Gwendolyn Dickerson
Midland Loan Services Jeffery Hammond
NewPoint Real Estate Capital LLC Abraham Assadi
Brett Breckenridge
Rachel Carrillo
Dylan Lewis
Ted Piper
NorthMarq Capital

Theresa Carpenter
Haley Martin
Regan Kostka
Randy Lam
Cort Majkrzak
Alex Morales
Robert Pulone
Lisa Saba

ORIX Real Estate Capital LLC d/b/a Lument Capital

Bibi David
Glenda Hall
Jai Kataria
Whitney Spillman
Amy Stanfield
Timothy Webster

Pacific Premier Bank Matthew Johnson
Pacific Servicing, LLC Michael Dalen
Jessica Patterson
Pinnacle Bank

Benjamin Adcock
Tara Kempfer

PGIM Real Estate Agency Financing, LLC Keli Lewis
William Fecteau
Stephanie Ware
PNC Real Estate – Multifamily Nancy Leathers
Maurice Thompson
Michelle Post
ReadyCap Commercial LLC

Pooja Joshi
Melissa Perez
Ankit Rana
Alfonso Thornton

Red Stone Servicer LLC Kiki Mastorakis
Michael Ricci
Regions Bank Twala Johnson
Lisa McGee
John Zielke
Sabal TL1, LLC John Jimenez
Edison Smith
SunAmerica Affordable Housing Partners, Inc.

Theresa Carpenter
Haley Martin
Randy Lam
Cort Majkrzak
Alex Morales
Robert Pulone
Lisa Saba
Regan Kostka

Walker & Dunlop, LLC Margaret Fisher
Cami McCarthy
Annie Nguyen
Blair Priest
Garner Randazzo
Amanda Sewell
Lynne Koslowsky
Arlo Pei
Wells Fargo Multifamily Capital Henry Kwong
Yolanda Lemings