System Administrators
Contact your company’s system administrator, as detailed below, to obtain usernames and passwords to use Freddie Mac Multifamily selling and servicing applications, systems and tools.
Find your Optigo Happy® account administrators here.
| Company Name | System Administrator(s) |
|---|---|
| A10 Capital LLC | Steve O'Connor |
| Almandine Residual Holder I, LLC | Kiki Mastorakis Michael Ricci |
| Arbor Agency Lending, LLC | Alex Bord Monica LaSalle Joseph Sausa |
| Arbor Multifamily Lending, LLC | Alex Bord Monica LaSalle Joseph Sausa |
| Basis Multifamily Finance I, LLC | Jennifer Ferreira Amanda Flores |
| Bellwether Enterprise Real Estate Capital, LLC | Marty Clancy Sue Gleichauf Kelly Oleksiak David Shultz Kristen Turiczek |
| Berkadia Commercial Mortgage, LLC | Lynanne Bates Denise Scheidler Christina Wiesner Gloria Stewart |
| Berkeley Point Capital LLC d/b/a Newmark | Heidi Marrin Roberta Logue |
| California Community Reinvestment Corporation (CCRC) | Ernesto Rivero |
| Capital One N.A. | Javonni Estudillo Ruben Loza Alex Palos Janelle Brassel Karen Lopez Zain Raza Matthew Murphy Antonio King Michael Melendez |
| CBRE Capital Markets | Mubo Bolaji Karen Creacy Sergio Simental Brandon Wisniske |
| Citibank N.A. | Susan Castro Miguel Hernandez Marlow Martinez |
| CPC Mortgage Company LLC | Jose Pearce Stephanie Canzani |
| Dwight Capital LLC | Carmen Aguilar Laszlo Orosz Dan Newman |
| Dwight Mortgage Trust LLC | Christopher Baker David Glazer Dan Newman |
| First Foundation Bank | Lynda Junir |
| Grandbridge Real Estate Capital, LLC | Jon Boone Kelli Farmer Todd Rodgers |
| Greystone Servicing Company LLC | Franchesca Fotenos Brittney Schawalder Tracy Rice Josh Turner Steve Semrad Sheri Vaughan |
| JLL Real Estate Capital, LLC | Claire Carpenter Lee-Christy Melendez |
| JP Morgan Chase | Stephen Blythin Shelly Shrimpton Katie Liang |
| KeyBank NA | Chris Christian Mandy Earl Kate Goll Leigh Smith Jim Zeitelhack Dianne McCullough |
| Lument Real Estate Capital, LLC | Amy Stanfield Whitney Spillman Timothy Webster Patrick Flanagan Chris Barreiro David Liechty Graydon Findlay Mary Barrow Karla Carrasco |
| M&T Realty Capital Corporation | Kris Duzenack Laurence Godey Lawrence Naughton |
| Merchants Capital Corp. | Amy Crisp Gwendolyn Dickerson Anh Benjamin |
| Midland Loan Services | Jeffery Hammond |
| NewPoint Real Estate Capital LLC | Abraham Assadi Brett Breckenridge Dylan Lewis Ted Piper Mustafa Aljuboori |
| Northmarq Capital LLC | Theresa Carpenter Haley Martin Regan Kostka Cort Majkrzak Alex Rothmeier Mike Lindberg Andrew Rahn Jovanni Gelin Jamie Reis Laly Xiong |
| Pacific Premier Bank | Matthew Johnson Richard Elpedes Tema Sanchez |
| Pacific Servicing, LLC | Theresia Vestal Susan. S. Kwarciak |
| Pinnacle Bank | Benjamin Adcock Tara Kempfer |
| PGIM Real Estate Agency Financing, LLC | Keli Lewis William Fecteau Stephanie Ware |
| PNC Real Estate – Multifamily | Maurice Thompson Michelle Post |
| ReadyCap Commercial LLC | Pooja Joshi Matt Hillyer Ankit Rana |
| Red Stone Servicer LLC | Kiki Mastorakis Michael Ricci |
| Regions Bank | Lisa McGee John Zielke Henry Goodyear Mindy Albright Dominique Hamilton Matthew Stoehr Libby Vangelos |
| SunAmerica Affordable Housing Partners, Inc. | Theresa Carpenter Jovanni Gelin Haley Martin Cort Majkrzak Regan Kostka Alex Rothmeier Mike Lindberg Andrew Rahn Jamie Reis Laly Xiong |
| Walker & Dunlop, LLC | Margaret Fisher Annie Nguyen Blair Priest Garner Randazzo Amanda Sewell Lynne Koslowsky Arlo Pei |
| Wells Fargo Multifamily Capital | Henry Kwong Yolanda Lemings Georgette Maldonado |