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We're Making it EasierSM

Simpler. Clearer. More Consistent.

The multifamily market is growing and so are we. As we grow, we want to do all we can to make it easier for you to do business with us.

Below are just some of the things we've done so far. But it doesn't end here. Our innovations will continue through this year and beyond. If you have any suggestions, we'd like to hear from you.

FRED — Fast, Reliable and Easy Decisions

on all Conventional loans for $15 million or less.

Kick-off Calls

Communication after submission of the underwriting package helps keep you in the loop on the deal specifics and close loans quickly.

Standardized Quotes

We now have one single format for all regions and product lines.

Updated PLIM

The standardized PLIM checklist is easier to complete and keeps it consistent
across transactions.

Less Printing and Scanning

We officially accept
e-signatures on these forms.

SBL OnSite Inspection App

Now faster and easier with our new mobile app.


Hours Saved Each Year

A more innovative and efficient legal approach results in significant time savings.

Early Rate-Lock Good Faith Deposits

No need to submit them to us. You retain them.

Faster Funding

for SBL Loans

Loans are funded upon approval, reducing the cycle time from delivery to purchase.


Application Fee Balancing

Our new application fee timing eliminates over 800 wire transfers per year for our partners and us.


SBL Public Records Search Policy

More transparent guidance around public records search results, saving you time
and costs.

Reduce Final Delivery Packages

We reduced the number of original documents delivered to us both physically and electronically
— from over 35 to six.

One Blanket Certification

We now accept one blanket certification for property level due diligence.

Streamlined UW Process

We no longer require MMPs, O&M Plans, or carve-outs for problematic materials, under certain conditions.

25% Less Paperwork

We streamlined our underwriting requirements, resulting in smaller underwriting packages.

Easier Financial Statement Submissions

Our systems now accept any financial statement format with CREFC-compliance for
Master Servicers.