Investor Reporting
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myOptigo®
Master Servicer Reporting
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Seller/Servicer Guide
Resources
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Investor Reporting References
- .doc myOptigo Servicer Remittances User Guide 10/30/2023
- .xls Master Servicing-Sub-Servicer Remittance Report Data Dictionary 01/11/2024
- .xls Master Servicing-Sub-Servicer Remittance Report 01/11/2024
- .doc myOptigo Investor Reporting - User Guide 12/08/2023
- .csv Bond Bulk Upload Template 01/24/2022
- .html Loan Bulk Upload Template 01/24/2022
- .pdf myOptigo Investor Reporting - Best Practices 08/09/2021
- .csv Delinquency Reporting Bulk Template for Loans and Bonds 05/24/2021
- .zip Extension Expense Calculator 09/14/2020
- .pdf myOptigo Reporting Checklists and Reminders 08/28/2020
- .pdf COVID-19 - Forbearance Remitting Example 04/02/2020
- .pdf COVID-19 - Forbearance Reporting Guidance 06/02/2020
- .pdf Freddie Mac Loan Accounting - Payoff Contact List 01/17/2024
- .pdf Reserve Reporting: Seller/Servicer User Guide 04/30/2015
- .xls Loan Payoff Notice 03/24/2015
- .xls Reserves Reporting Template 02/26/2015 Use to report monthly reserve deposit information and aggregate reserve deposit information on a quarterly basis for all Portfolio Mortgages.
- .xls Sales Data Update Template 02/26/2015
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myOptigo Training Videos
- .html Report Loan Payoff through UI in One Transaction 01/24/2022
- .html Bonds - Submit Monthly Reporting through UI 08/09/2021 Submit monthly reporting through the myOptigo user interface
- .html Cash Loans - Bulk Delinquency Reporting and Validation 06/01/2021 Bulk delinquency reporting and validation for Cash Loans
- .html Edit Servicer Loan Number 04/12/2021 For Cash and Bond Loans
- .html Additional Reporting Fields 03/15/2021 For Cash Loans: Explains the additional data fields added with this enhancement
- .html Portfolio View Search 03/15/2021 Explains how to use the quick search feature for Cash and Bond Loans in myOptigo
- .html Bond - Validate Bulk Delinquency Reporting 01/28/2021
- .html Bonds - Submit Bulk Delinquency Reporting 08/28/2020
- .html Dispute Freddie Mac Expected Interest 08/28/2020
- .html Monthly Reporting on a Single Cash Loan 08/28/2020
- .html Monthly Reporting on Bonds through Bulk 08/28/2020
- .html Monthly Reporting on Cash Loans through Bulk 08/28/2020
- .html Report a Cash Payoff (Code 61) 08/28/2020
- .html Report a CME Payoff (Code 66) 08/28/2020
- .html myOptigo Servicer Remittances Walkthrough 04/25/2023
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Numbered Guide Forms
- .html Form 16M - Multifamily Annual Certification Report 05/21/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .html Form 17M - Multifamily Annual Certification Report - Structured Transaction & Tax-Exempt Bond Seller/Servicers 05/13/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Form 104 - Loan and Real Estate Owned (REO) Expenses and Income
- .pdf Form 483M - Wire Transfer Authorization 09/14/2023
- .pdf Form 921 - Letter of Credit - SBL Certification
- .pdf Form 981M - Transfer of Servicing Agreement 02/22/2024
- .pdf Form 987M - Wire Transfer Authorization - Cash Warehouse Delivery
- .pdf Form 988M - Multifamily Certificate of Authorized Representative 02/22/2024
- .pdf Form 989M - Multifamily Certificate of Corporate Secretary 02/22/2024
- .pdf Form 990M - Certificate of Limited Liability Company Secretary/Authorized Representative 02/22/2024
- .pdf Form 996M - Warehouse Lender Release of Security Interest
- .zip Form 1028 - Value-Add Monitoring
- .xls Form 1056 - Reserves Held in Custodial Accounts 06/15/2023
- .pdf Form 1057A - Letter Agreement for Securities Custodial Account for Tax-exempt Bond Transactions 10/20/2022
- .pdf Form 1057 - Letter of Agreement for Servicer's Principal and Interest of P&I Disbursement Clearing Custodial Account 06/15/2023
- .pdf Form 1058 - Letter Agreement for Servicer's Reserve Custodial Account 10/20/2022
- .pdf Form 1059 - Letter of Agreement for Principal and Interest, or P&I Disbursement Clearing Custodial Account 06/15/2023
- .pdf Form 1060 - Letter Agreement for Reserve Custodial Account 10/20/2022
- .pdf Form 1061 - Certificate of Incumbency and Authority To Draft Against Custodial Accounts
- .pdf Form 1061A - Certificate of Incumbency and Authority To Draft Against Securities Custodial Accounts
- .pdf Form 1062 - Sight Draft
- .pdf Form 1063 - Notice Letter - Alternative CE Bond Billing Procedure
- .pdf Form 1064 - Authorization for Automatic Transfer of Funds from a Principal and Interest Custodial Account Through the ACH 06/15/2023
- .pdf Form 1065M - Report of IRS Form 1099-A and 1099-C Filings
- .pdf Form 1101 - Legal Referral Form
- .zip Form 1102 - Seismic Risk Assessment Summary
- .zip Form 1103 - Environmental Site Assessment 09/14/2023
- .xls Form 1104 - SBL Physical Risk Report 08/17/2023
- .zip Form 1105 - Property Condition Assessment 12/14/2023
- .zip Form 1106 - Green Report 12/14/2023
- .zip Form 1107M - Multifamily Seller/Servicer Change Notification 12/14/2023 To view this form, download and open the form in Adobe Reader
- .zip Form 1108 - Physical Risk Report 09/14/2023 Use this physical risk report for Conventional and Targeted Affordable Housing Loans
- .html Form 1110M - Multifamily Annual Certification Report - Servicer Only 05/16/2022 To access these forms, you will need a valid User ID and password for the Multifamily Eligibility System (MES). Contact your system administrator for access to the MES.
- .pdf Form 1114 - Certification - Organizational Chart 06/15/2023
- .pdf Form 1115 - Borrower Certificate 08/17/2023
- .pdf Form 1115 - Key Borrower Principal Certificate 08/17/2023
- .pdf Form 1115SBL - Borrower Certificate – SBL 08/17/2023
- .pdf Form 1115SBL - Key Borrower Principal Certificate – SBL 08/17/2023
- .xls Form 1116 - Real Estate Schedule 06/15/2023
- .xls Form 1120 - Student Housing Questionnaire
- .pdf Form 1125 - Borrower Application for Partial Release or Easement
- .pdf Form 1126 - Acknowledgement of Property Improvement Alterations
- .html Form 1133 - Seller/Servicer Certification of Insurance Coverage To access this form you will need a valid User ID and password for the Insurance Compliance Tool (ICT). Contact your system administrator for access to the ICT.
- .pdf Form 1140 - Hazard Loss Notification and Plan 09/14/2023
- .pdf Form 1140-DR - Hazard Loss Disbursement Request 09/14/2023
- .xls Form 1143 - Multifamily Principal & Interest Custodial Account Reconciliation Worksheet
- .pdf Form 1144 - Verification of Collections
- .pdf Form 1146 - System Administrator Add/Update/Remove Request To view this form, download and open the form in Adobe Reader
- .pdf Form 1148 - System User Verification and Certification
- .pdf Form 1149 - System Administrator Verification and Certification
- .pdf Form 1150 - Wire Transfer Authorization - Non-Warehoused Mortgage
- .zip Form 1209 - Green Retrofits Certification
- .xls Form 5150 - Forward Commitment Monitoring Report
- .pdf Form 6011 - Waiver of 50-page Limit for SBL Appraisal
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Training
- .html Master Servicing Reporting Training 01/31/2024
- .pdf Master Servicing Additional Guidance 02/07/2024
- .pdf PRS - Reserve Reporting Customer Education 02/25/2015
- .pdf Fixed-Rate Bonds Tutorial 02/12/2012 Explains the Multifamily NIBP and Fixed Rate Bonds Programs.
- .pdf Module 1 - Bond Basics Tutorial 07/01/2009 Explains the basics of Multifamily Bond Transactions, including related documents and cash flows and how these are handled by Freddie Mac and our Seller/Servicers.
- .pdf Module 2 - Servicing Credit Enhanced Bonds Tutorial 07/01/2009 Describes the servicing requirements for bond credit enhancements, with a focus on servicing transactions and assessments.